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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1677 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,677 reviews
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. I originally bought to use as normal but ended up installing it in our home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad RULES!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for my newly purchased AVR. Nice to know I have the additional warranty coverage despite the fact that Denon provides good build quality. My 3313Ci from 2012 still going strong. I only upgraded for the new surround formats and newer technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy to be Safe. I usually but this protection on high dollar purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had been looking for a receiver for a while , we got this one in special and he says he found the right one and at a better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Extended Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared other extended warranties and this proved to be a great competitive value. I have almost always ended up using an extended warranty on all previous brands of washer and dryers I have purchased over the past 30 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for the Sennheiser AMBEO soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad extended warranty was a must purchase for the Sennheiser AMBEO soundbar. Basic warranty from manufacturer was for 2 years, but doubling it to 4 years with Geek Squad makes it a secured and safe purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase for items I plan on getting more than a couple years of use out of but I’m leery about them outsourcing to another company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the Sony ears I was given from my last warranty. I have received a notice that this was returned and I did not and do not wish to return it. please put it back on my account for the new device. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope to never have to use them for no reason to to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea! This policy has saved me on multiple items in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually Great, But Big Mistake This Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service three times in two years for computer equipment/software failures. Very good service, no hassles, prompt, and courteous., but not complete this last time. I had to buy a backup thumb drive to facilitate copying of data from a failing disk drive so that it could be replaced. No problem. But, they only copied the OS and not my data - the important reason for the thumb drive. Now, I have lost my data!!! You guys really let me down on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony bluetooth turntable is awesome! The idea of being able to play my music through my bluetooth headphones without disturbing others is ingenious! I love being able to once again listen to some vintage Miles Davis I inherited from my parents and relieve some amazing memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many receivers over the years. This is the best one yet. This is still working at optimum level and it is going on 6 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend doing any expensive purchases without the coverage, it could save you a lot of money if the product malfunctions after the factory warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Haven’t needed it but its nice to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for the value and it’s good to have just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Denon. The price for this model was amaizing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cost for the protection plan is nothing compared to what it will cost to replace your equipment without one. i had a bad storm that knocked out my receiver and my projector, but thank goodness I had the protection plan to replace both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Replacement is worth it IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say the protection plans that are worth getting imo are the Replacement plans, as it’s a quick fix and you get a new product instantly. Otherwise it’s a long process to wait and see if it can be fixed or not…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in case of lightning strike since last receiver was damaged during storm, didn't have a Protection Plan. I have used their Protection Plan before for a TV and they replaced TV when it couldn't be repaired.

    I would recommend this to a friend