Customer Ratings & Reviews

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I love my Geek Squad warranty if they can resolve your problem on the phone they do it. If not take it in and they'll make it right. The price on their extended warranties are great. The techs explain everything when they come out on a call. Great people to work with

Great product, bad customer service when trying to purchase! Will use nfm going forward

I like having piece of mind when spending on higher value electronics and this does that

Always get protection on your items. Anything man made can come with issues.

Best Buy extended warranties are the only ones I routinely purchase. I’ve used them to repair/replace TV’s and other expensive electronics and appliances for years.

Great program. Take in broken thing and walk out with new thing or refund.

The peace of mind of the geek squad protection is great would definitely recommend

I added the 4-Year Standard Geek Squad Protection to the purchase of a CD Disc player. The Manufacturer only offered a 6 month warranty. For the price of the protection plan, I have the peace of mind that if the unit stops working it will be fixed or replaced.

Great warranty, just call and schedule appointment. Thats about it. They come and fix

Bought this 3 years ago. Wifi stopped working and brought it in. Sent away and they sent it back with the same problem. I had to take in a 2nd time. They said it was unfixable and gave me a full credit of the amount I paid (minus the protection fee). I was able to buy a new receiver (better) and I bought the protection again. A bit of a hassle to redeem which is why I gave 4 stars. Had I only had to take 1 trip, it would have been 5 stars.

We love this coverage. We have been very happy with this coverage. It comes with some great perks. The geek squad team is helpful.

Great service by great people. Would recommend to all friends and family.

Can’t go wrong with geek squad, hopefully we won’t need to use them.

This coverage I got was for my record player and the crazy thing is it covers everything the belt and the needle replacement so a little extra goes a long way and piece of mind to boot as well

I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

this was a great addition to my sonos sl one speakers. it really gives it up great sound and quality. easy to install, we love it

I feel comfortable with the protection knowing Bestbuy will help in case the Item breaks.

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.