Customer Ratings & Reviews

I bought a Sonos sound bar woofer and rears and I added Best Buy warranty, so far the only things that I can say about Geek Squad are positive. I used their service before and they are excellent

This is a great protection plan. I ALWAYS take them up on it. You literally NEVER know when you will need it. From past experiences I can definitely suggest to do it.

Have not had to use it yet but knowing that it is there if you need to is valuable.

Item is amazing, out the box, hooked up and easy to use. Love this item, would highly recommend.

4 year warranty. That's a descent warranty. For a multi disc player. That must have lots of confidence in their product. Hopefully we wont need to use it. But have it if needed.

Extremely happy we purchased the 4 yr. Standard Protection Plan on a product that defected 6 months done the road. The Geek Squad was great, exchanged the product for a brand new one and now we have peace of mind for another 4 years!

They are very reliable and very helpful when you need them anytime

Geek squad did an awesome job taking care of my problems would not recommend any pioneer avr because even after exchanging for 2 burnt up units they are just junk go denon

Amazing receiver. Sounds great. Add great Sounds to your movies.

Sound is good very balanced but lacks bass pair with sub and it’s very good. I absolutely hate the app and it pairs VIA WIFI

Hard to get info on the phone. Computer Chat works pretty well. In person help at store is best. The Geeks know their stuff. Great job on transferring data from old computer b

Denon makes high quality, easy to use receivers. Menu system is straightforward and sound quality is great.

Happy to have this warranty on my products so that if I have any future problems they can be repaired

Very helpful to have the protection and knowing what it includes makes it worth it when you have a lot of devices.

Honestly love geeksquad! They’re so nice and always answer my questions.

Haven't had to use the warranty yet so I'm not sure. I'm sure it'll be okay I've been buying stuff from Best Buy for years and years I've never had any issues.

I love it. First thing I bought for my new home. Perfect

If you make a large investment, add the piece of mind. I bought the protection for my new sound bar and can live worry free

Always a good idea to buy that extra piece of mind.

Responsive and efficient. Purchasing these extended warranties is a good way to provide peace of mind for open box purchases.