Customer Ratings & Reviews

Have not had to use it recently but it’s always been good in the past

This is a great entertainment center for your TV without it you wouldn't have the great sounds that come around you

Great system, the only regret is that I wish I would have gotten the one with the phone for my L.P.'s.

Love Geeksquad! I’ve had good service with them and the warranty’s I buy!

We love love the product and we know that our daughter will get great use out of this. It was an investment and a spectaclur one if i might add. Many Thanks Rob

Feel squad protection always comes through with repairs or replacements.

Bought the protection plan just in case I need it. Have not needed to use it, at this point in time.

I am happy I purchased this protection. It will cover me for just about anything. This is a great way to protect your investment for years to come.

Never fails had trouble with denon and got it replaced ASAP

Greek squad is always helpful. Hopefully won’t need to cash in on this policy but nice to know it’s there if needed

The agents are always super helpful and informative. They are an amazing team of experts I would strongly recommend

I love geek squad they are awesome and have fixed so many things for me. If they can’t fix it they do their best to replace it.

I have always bought protection for my electronic equipment. What I am writing is an overall review of all my experiences with black tie / geek squad protection. It used to be better with very little issues returning broken items. I feel like now it depends on which manager is working and if they will honor the protection plan or give you a load of grief over the issues. I have been given wildly conflicting information from visit to visit. One manager or employee will tell you one thing then you are told something different when you encounter problems. I feel that electronics are built less and less reliably these days so protection is a must and therefore I will keep buying it and hoping the managers at Best Buy will honor the plans.

Hey, it's a warranty! Hopefully I never need to use it!

what can i say more. you need this for a 4 year piece of mind. let them worry about while you enjoy your product!

Love it if you get a new devise you can switched the plan it great.

The delivery was within the time allotted. the delivery guys were very helpful in helping me unpack it and set it up

I always buy the protection plans from Bestbuy, they fix things when they go bad and do it timely. Always look the difference between a 2 year and 4 year and buy what you need. Most cases i Buy 4 upfront because anything we pay more than 500 will stay put like that for years and it needs protection anyway.

I always get Geek Squad Protection for pretty much EVERYTHING I purchase at Best Buy. From my experience, it's the best protection plan out there.

I own a definitive technology 5. 1 surround sound and i needed a better receiver to give me what i need. And this receiver did all that and more.