Customer Ratings & Reviews

I’ve been using this for a while now . Works as expected for my business. Great deal. It’s at work so no picture at this time

Bought for record player incase it evwr breaks. Have not needed to use yet. In the past they replace items quickly. Thiugh dont buy for samsung because they dont fix in store. Tou have to ship your phone out and the protection doesnt even cover most things for phones.

I install my own stuff (tv, stereo, speakers, etc). I purchase the warranty, cause, umm, I install my own stuff and I have a tendancy to sometimes blow them up. perhaps I should have gotten the warranty for that lg dvd player, purchased last year and won't play blue ray anymore . . .eh, I digress. I should have purchased the Samsung model like I did for my parents, but I digress. the warranty is for the stereo. Sony makes good products, and so far my receiver has not let me down. If you are hard on your stuff or have bad luck with electronics, buy the warranty. if you don't want to and like to live dangerously, don't buy the warranty. (perhaps they should offer warranty to locate toilet paper in the bay area, eh??? Just saying).

The coverage is great for the fact anything can go wrong in time...Very good coverage...

Only set up TV, which I could have done. Expected full service to add sound bar, demonstrate remote, adjust sound. Did none of that. RIP OFF

When I buy a high ticket item I like to buy the insurance protection. You may not need it but if you do, you are really glad you did. Peach of mind is worth a lot. If you can't afford the insurance protection, you probably won't be able to afford to buy the product a second time if something goes wrong. The bonus is that BEST BUY is built on service and they make it easy. They will definitely make you whole every time.

I love the peace of mind I now have about my purchase. Investing in high-end sophisticated audio is certainly a thrill, but if and when wear and tear occurs the thrill is over. Happy that I made the decision to cover my Arcam AVR30 receiver for 4 years, just in case!

Pretty helpful, I haven’t had to use it thankfully but I enjoy having the option

Worth every penny! They fix or replace anything protected and I never worry. I always buy my appliances etc from bestbuy because of this service.

Great price for there protection, i feel great about getting it, so far haven't needed too use it but glad i got it , i don,t have too worry about, my items , i take good care of my electronics good surge protectors are run on everything, keep vary clean, lots of air on them , hope not too ever need them but love the service from best buy, Just great

[Employee of bestbuy] This is a very High end turntable. Very nice sound

Appreciate the support and also the additional safety.

Has wonderful sound movies are like watching in a theater we are very happy with this product and enjoy it very much .Thank you

I had an issue with my audio receiver that was an open box purchase, and geek squad just fully replaced the unit! There was troubleshooting but a lot less then I had expected, making a great experience for me! I definitely recommend getting geek squad service on any electronic, as we all know how electronics can be lol

I always add this protection to anything I buy over $500. I had a major manufacturer refrigerator, get squirrely on my. They must have come out 4 times and replace parts and service that would have cost my 2x what I paid for it, so it more than paid for itself

Great service. Very helpful and very friendly. Peace of mind for the coming years.

[Employee of bestbuy] I love this receiver, it makes my home theater feel worth the small fortune I spent, fantastic interview, phone app, and capabilities! I’m pleased to have the protection too. I don’t want to have to buy another one!

I love it use it all the time and my friends come over and use it

This is hard to review since the product it was purchased for has not broken down requiring the 4 year service protection. But with all said it is a far better value compared to Apple extended coverage. The only risk you are taking is that Best Buy will still be in business four years from now. I only mention this since big box stores seem to be an endangered species these days.

I regularly purchase the Geek Squad Protection plans with my purchases, and have needed to use their services on several occasions. One of my products became non-functional after several months, and upon returning the product to my local BestBuy store Geek Squad, they immediately gave me a new replacement product. Without this service, I would have had to pack and mail the old product to a repair shop, etc., all at my own cost, and loss of use of the product. Great service!