Customer Ratings & Reviews

Make sure u all get geek squad ..with how much you’re paying for the speakers it would be dumb for u to not

Purchased the extended warranty for protection of the Insignia headphones.

Awesome addition to the media room, sound is perfect and easy to use

I always purchase Geek Protection and have found it worth the money

Geek Squad coverage and service is a great value for the money

It gives a great confort to know that they are there

amazing thing to have so helpful people and so friendly especially nate

Geek squad does excellent service haven’t had to use them yet

It’s always a good idea to get the protection plans they are all worth it.

Great thing to have because you never know if something may happen.

Perfect for any tech. Great companion for any tech purchase. It is a MUST.

Geek squad stands behind there protection plans they sell. I buy it when I make a big purchase.

I have usually purchased all of my devices at Best buy for the geek squad. But my last two experiences have been less than desirable. First I had a Bluetooth headset that broke so I took it in and the price for a new one had gone up. And I had to pay the difference to get a replacement... Like seriously? Does that mean if the price goes down you'll pay me back? The next time my home theater amp died so I took it in and it was shipped off. It took a month and when I got it back what was broken was fixed but then my subwoofer pre outs stopped working so they shipped it off again and it took another month. When it came back nothing had changed. So I told the geek squad agents there and we shipped it off again and this time they "expedited" it. So with it being shipped "faster" and given priority it still took another month. I then left a complaint and the geek squad manager sent me an email I told her what the issue was and she never responded back to my email. So after 3 months of back and forth I had to take my own subwoofers into the store to test it because I was told "we don't have any here to test with." And the amp was still bad so between a combination of terrible customer service an unresponsive manager that initiated the conversation and a horrible repair center. I'm done with geek squad for a while.

Loved having it when my sisters needed it for their computers and what not

I like having an insurance policy for for my tech.

Using this to cover my Marantz AVR that is hardware faulty from the manufacturer. Will update this review once my experience is completed.

if anything happen to my product it will be covered by the geek squad

Not used it, but thought I would try it and see what the benefit is.

It has served me well! But make sure everything you buy is covered.

Geek Squad is definitely worth buying but wish it was a bit less expensive.