Customer Ratings & Reviews

Always get a Geek Squad Protection on all my products I buy!

The Geek Squad Tech was superb. Installed everything in good time, courteous, and answered all questions. Spent nominal time after set-up explaining the new system. I thank you Best Buy Geek squad.Geekam very happy with the 4 year protection.

There is great value in purchasing a BestBuy Geek Squad 4-Year Protection Plan for my recently purchased Onkyo 6-Disc CD player. It's nice to have peace of mind knowing that if something does go wrong with the product, BestBuy will be there to help to get it fixed right.

[Employee of bestbuy] Geek Squad protection is the most valuable thing around. I get it in everything.

What a deal. I have 2 computers that needed attention and they fixed both. Thank you Geek Squad.

Your home theatre cave will thank you, your neighbors will envy you and although your doctor won’t care, you’ll have a good piece of technology to recommend once you start using this awesome piece of tech. Like a Maserati from 2018, you’re not buying the most current tech but you are buying a well oiled machine designed to impress. So crank up that surround sound, connect that blue tooth and blast Ramble On through your store bought and self installed system. Then, tell everyone you’re an audio engineer by hobby and sync up Squid Games on your Netflix, grab a scotch and just chill in the awesome sound.

I got the Yahama RX V575 receiver open box for a price I almost had to rub my eyes to believe, but the important part was I originally was not looking for network capabilities, only a strong receiver w/a good amp and decent selection of ports. I easily was ready to buy the highly recommended RX V375 but by chance got upgraded to a network 7.2 channel receiver. You have NO idea how often I use my iPhone or laptop to AirPlay music, use Yamaha's remote app to change between devices, etc. I literally would now pay the new $400+ to get one w/the capability if that open box hadn't existed, no question, I'd find the money or wait until I had it. Add to that, I'm ELATED tha the receiver so much I took it back in and put a 4yr Geek Squad on it b/c it would take $500 to get another one. 3 more years left and loving the security of knowing that receiver is covered fully covered for replacement for on $35! V

We bought a receiver with warranty, took it in and it took 7 wks to get something done but required us to go in. Frustrating part was not getting results until we made a stink about it. Shouldnt take this long! Anyway got JT to help us and ordered a new one.

Bought this for my Grandchild. Easy to set up and good quality sound. It’s the first turn table for my grand.

I will always purchase the protection plan through the company at Bestbuy. If your going to spend $500+ on an item, and additional warranty is recommended due to the unknown of the working ability of that item. They are easy to use when needed and it provides a level of peace of mind when buying something with hard earned money.

the agent installed my equipment in excellent time. technician very knowledgeable. Arrived early

Great program to have all your electronics covered under a warranty. I can use on electronics that I didn’t even purchase from Bestbuy, which is helpful since my teenage kids always have something going on wrong with laptops, tablets and cellphones.

I always get Geek squad service when I purchase electronic items that could get damaged. It's gives me a good piece of mind that if something goes wrong i can get the item replaced or get a refund if the item is not available. I've never had an issue using the servicein the past. I highly recomend this espcially for high priced items.

Only set up TV, which I could have done. Expected full service to add sound bar, demonstrate remote, adjust sound. Did none of that. RIP OFF

[Employee of bestbuy] Worth every dollar for audio equipment, Im a long time buyer and audio tech especially if pushed hard or often will fail eventually, and for the price and for 4 years, I find the coverage to be more than enough for most, definitely worth it on receivers and amps

I learned the hard way by not buying the service protection plan! I bought spouse a pair of headphones to view tv and keep the peace in our house. Well it broke two months into owning. I was out of luck so next time I buy any electronic equipment- I’ll play it safe w a plan.

I have had to use the geek squad several time always very helpfull

I just upgraded my older Denon which lasted 20 years if you could believe. There really isn't anything wrong with my Denon 3801 but I just wanted to upgrade and I only wish no that I had done it sooner. I'm loving all of the wireless features of this 5.2 system. I have it connected to a Samsung 65 inch Qled Q80R and it is amazing! My last one lasted 20 but I still opted for the 4 year Geek Squad protection plan.

Lighting took out my router and AV amplifier and BB replased both, giving me a replacement. Will always purchase this protection! Thanks BB!!

Great to have for services and repairs when needed.