Customer Ratings & Reviews

Wouldn't leave Best Buy with out it, when purchasing a product

Majority of my technical gadgets, tv, appliances, home theaters were purchased from Best Buy because of their very good protection plan in the past. Last year, I bought a Sony home theater receiver and with it, is a 4 yr protection plan. This Thanksgiving, when I was about to use my receiver for karaoke use, the item just stopped working. I have done everything that I could to fix it but it wasn't producing any sound. Because I know it was protected, I immediately brought it to the nearest Best buy. To my disappointment, I was told by the Geek Rep that it will take 15 business days for the repairs to be completed. They really don't have technicians who can fix the item in store but it will be sent to another location or state where the service center is. The whole reason of the protection program is to get a replacement when an item is no longer working and at least in the past, my item is always replaced at the store immediately. This time it is no longer the same care. For any consumer out there, please consider reviewing the protection plan you're buying before purchasing it. Sometimes the protection is as much as the same price as the item you bought. believe me or not, it is best not to buy one because the process is forever.

Always better to be safe than sorry when it comes to electronics !

Great insurance to have just Incase that accident happens

Great service and friendly service as well and good price

Best protection plan amd amazing investment for your purchase.

Having a warranty gives us peace of mind on expensive items.

good to have in case problem with my unit hope not though

I always buy the Geek squad protection. Worth every penny.

Glad I purchased this protection as I had to use it within the first 18 months of having the receiver.

The geek squad protection plan is absolutely worth the money.

Good service plan, in store replacement is a nice touch

Geek squad is very dependable and gives quick service.

Where would i get something replaced for a fraction of the price

Best Buy has the best protection plan out there hands down.

Best Buy has the best protection plan out there hands down.

i buy this for all of my electronics,, well worth the money

its good if you have protection they are help in each

Geek squad protection is awesome. Never have a problem.

I think is good always ahve a garantie to protect your inversement