Customer Ratings & Reviews

This was a great purchase the quality is WELL WORTH the price. I would purchase this product again and HIGHLY recommend it.

I haven’t used it but know I will receive great service if something happens

I took my laptop and the geek squad help me out Call me in the time it was promise to hand in.

Highly recommend when purchasing an [c from Best Buy. I can call them 24/7 for assistance with my pc software or printer issues. The techs are knowledgeable and pleasant to deal with.

This Denon receiver has magnificent sound. It is used in a room with high ceilings and comes thru a Sonos speaker. The sound is excellent.

I have used both the call in service and the store Geek area. Every time they have fixed the issue within a few days, in store, or within hours for the call in service. The cost for the service is fair.

Just get the product protection. It will save you one day.

Every time I have purchased an extended service plan through Best Buy, the Geek Squad has sent professional and skilled people to make repairs. When bringing a product into the store for repair or replacement, the transaction occurs quickly and without hassle.

I recently had the GEEJ Squad install my 7.2 Sony receiver. I bought the 4 year protection plan. if something should go wrong with receiver the GEEK Squad is there to makeit right

Always helpful if something should go wrong and manufacturers warranty does not cover.

Affordable service. Have not had to use the service, but just to know that someone has your back just incase is always a good thing. I feel confident in the service that they offer.

Banging sound. I use this with my windows 8 pc and my games and I love it! 100 gecs sounds great on it!

Bought the four year warranty for my Sony receiver. I haven’t had to use the geek squad warranty yet.

This turned out to be a good buy. Within the time frame I bought a couple of TVs and this plan gave discounted installation along with protection of the products.

I bought a Sonos sound bar woofer and rears and I added Best Buy warranty, so far the only things that I can say about Geek Squad are positive. I used their service before and they are excellent

My children bought this as a birthday for gift for me. Sounds wonderful. Love being able to start a vinyl collection and enjoy music like the old ways. Even my boys love it!

The best guys in the business, I’m glad I purchase the extra security when I know for a fact the manufactures like Samsung are not that easy to deal with

Worth it to know you have a team of professionals on your side!

This is a great protection plan. I ALWAYS take them up on it. You literally NEVER know when you will need it. From past experiences I can definitely suggest to do it.

Extremely happy we purchased the 4 yr. Standard Protection Plan on a product that defected 6 months done the road. The Geek Squad was great, exchanged the product for a brand new one and now we have peace of mind for another 4 years!