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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1675 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,675 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Will always get the extra protection for anything I spend a certain amount of money on. The guys who came out to install was the best! Everything is perfect. Thanks to them that is. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection for a Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection plan on all of my big ticket items from Best Buy!!!! Whenever I have a problem, with the Geek Squad protect plan, I know I'm covered and it's hassle free service!!!! I'm now protected for 4 years for $20... you can't beat that anywhere!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality of this unit is great. Definitely would recommend to anyone who is interested in the home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful when my sonos stopped working and they swapped right out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Responds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've recently had some issues with our TV. We purchased the Geek Squad warranty which has definitely paid off. Geeks were courteous, knowledgeable, efficient, and careful when fixing our issue and remounting our very large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. No matter how many questions you have with the items you bought from Best Buy, Geek Squad always has the answers. It gives us peace of mind to have their help when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product at an affordable price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike, goes great with the rest of my surround sound system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a few times. Easy as taking broken thing in and walking out with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the soundbar with my LG tv. Sounds great. Connects great app is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use geek squad for the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything by myself including all the necessary wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Computer with no hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed my computer in record time! Great job and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used this insurance yet but i was assured if something went wrong with receiver, i should be covered. 4 years is great peace of mind. i dont usually buy these protection plans but the price was reasonable for 4 year bumper to bumper coverage on a electronic component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Purchased this for my son and he loves it. East to hook up and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike with Geek Squad is the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our Yamaha receiver. Mike with the Geek squad was great to work with for installation. Mike is very professional and knowledgeable!! We highly recommend Mike and his services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you live in US and Oder a product to use here get a warranty so you safe . All Best Buy product are good with warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this as an opportunity for support is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support has been a game changer for our electronic media. Best Buy has a great thing going with geek squad superheroes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I Call Best Buy or agent someone is always there friendly to answer my questions regarding my AVR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection for all my products purchased if given that option-if I have ever had any issues with a product I simply have returned it and have gotten a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Geek squad insurance is a good value considering you can get 4 years of coverage for a fair price.

    I would recommend this to a friend