Customer Ratings & Reviews

Always a great idea! This policy has saved me on multiple items in the past.

Great service! Haven’t needed it but its nice to have!

Before buying products at Best Buy, I shunned extended warranties. Not anymore; I have a second 4k TV, ASUS Router, UB 900 Blu Ray player all at no cost due to Best Buy's extended warranties. If you spend the money on the five year extended warranty, there's a 50/50 chance you'll be rewarded with the latest model of the product you purchased initially. Take the chance.

I have always been a fan of Best Buy Service Plans. Granted it is like every other insurance: you hate paying for it, but you hate not having it when you need it. I have been on both sides of Best Buy Service Plans: I have purchased some and never used it and I have purchased some and used it. The experiences that I have had using them have all been good so I continue to purchase the service plans.

This a must considering that you are protecting 100 %of your value, Things could happen at any times considering that technology is moving so fast. Companies dont have time to test they own products at the time that your new product is ready for you to buy they already are working on a new one Dont take chances

I love my Denon. The price for this model was amaizing.

Great peace of mind for my newly purchased AVR. Nice to know I have the additional warranty coverage despite the fact that Denon provides good build quality. My 3313Ci from 2012 still going strong. I only upgraded for the new surround formats and newer technology.

My husband had been looking for a receiver for a while , we got this one in special and he says he found the right one and at a better price.

Good protection plan for the value and it’s good to have just in case!

Purchased headphones for my hearing challenged elderly Mother & added extended warranty. At the time they were easy to connect through our cable box. 2 years later we no longer have a cable box & even with an adapter (samsung tv’s only have optical style for audio out) I was unable to get them to work. I took them in to be checked to see if they were broken or the adapter wasn’t working properly OR if it was operator error. The Geek squad member I met for my appointment wouldn’t even bother with them. He basically said they were really old (2 years) & he doubted he even had a way to check them. Best he could do was a partial refund. His demeanor was as if I was wasting his extremely valuable time! I felt as if I really had no choice. I took the pitiful refund & asked where the headphones was located to look for a new pair. He directed me to the farthest (completely across the store) opposite corner. I asked were there similar headphones that might work. He looked at me as if that was the last straw for his patience, and replied, “find someone out onnthe floor & ask them.” Wow!

Best Buy Geek Squad extended warranty was a must purchase for the Sennheiser AMBEO soundbar. Basic warranty from manufacturer was for 2 years, but doubling it to 4 years with Geek Squad makes it a secured and safe purchase.

I have owned many receivers over the years. This is the best one yet. This is still working at optimum level and it is going on 6 years old.

Compared other extended warranties and this proved to be a great competitive value. I have almost always ended up using an extended warranty on all previous brands of washer and dryers I have purchased over the past 30 years.

I purchased this for the Sony ears I was given from my last warranty. I have received a notice that this was returned and I did not and do not wish to return it. please put it back on my account for the new device. Thank you.

Very necessary! Don’t get caught with your pantz down

I don’t recommend doing any expensive purchases without the coverage, it could save you a lot of money if the product malfunctions after the factory warranty expires.

Very necessary. Dont get caught with your pantz down

I have used the service three times in two years for computer equipment/software failures. Very good service, no hassles, prompt, and courteous., but not complete this last time. I had to buy a backup thumb drive to facilitate copying of data from a failing disk drive so that it could be replaced. No problem. But, they only copied the OS and not my data - the important reason for the thumb drive. Now, I have lost my data!!! You guys really let me down on this one.

Geek squad always has your back! I fortunately havent had to use the service but if need to, I know they will be there!

Geek squad always has your back! I fortunately havent had to use the service but if need to, I know they will be there!