Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 188 reviews
(188 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Thank you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have electronics, you better have geek squad.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it. Never know what will go wrong
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good sound receiver..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my 10 yr old sony sound receiver...it works with my existing speaker’s and subwoofer..
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Smart to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess see you in 4 years. I just wanted to get it protected because my old one just want out.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good! I don’t know a lot about system but this sounds good in my media room
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Sound bar not connecting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is not connecting. Conneçted as shown on directions need help
I would recommend this to a friendRated 4 out of 5 stars
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent item of very good quality and construction
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I have not used Geek Squad yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any problems with the CD changer that I purchased.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Haven't used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used this one yet, but i have used it for a bunchbof my purchases
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this adds some extra protection, not much else to say.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hopefully a Wise Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this out for peace of mind. Hopefully all the reviews about how good this coverage is are true. But even better would be if I never need to use it .... Time will tell.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an extended warranty. Never ever ever used it. Had to reach 50 characters.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Good if you like waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using the extended warranty and is a disappointment. Drop off my subwoofer a month ago and still nothing.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Already done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already explained that I have used only one pp. In the past.....
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Have not received back from repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not received bsck from repair So not sure if warrenty is good
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on product to ship . They said it be here 2 days ago and it hasn’t even shipped yet . Poor service . Happened last time I bought on line also . This will be the last time I buy from Best Buy
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the device already has a 3 year manufacturers warranty then not worth the cost especially considering my experience with geek squads repair
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy home theater products from bestbuy
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Never have had any problem getting a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind buying the extended warranty protection. In the past I I have had to use the extended protection.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Movies with great sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great sound options. This really made a difference watching movies.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
