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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 239 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 239 reviews
  • Rated 4 out of 5 stars

    I have not used Geek Squad yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with the CD changer that I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this one yet, but i have used it for a bunchbof my purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this adds some extra protection, not much else to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully a Wise Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this out for peace of mind. Hopefully all the reviews about how good this coverage is are true. But even better would be if I never need to use it .... Time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty. Never ever ever used it. Had to reach 50 characters.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound bar not connecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is not connecting. Conneçted as shown on directions need help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already explained that I have used only one pp. In the past.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not received back from repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received bsck from repair So not sure if warrenty is good

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 2 out of 5 stars

    Good if you like waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the extended warranty and is a disappointment. Drop off my subwoofer a month ago and still nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on product to ship . They said it be here 2 days ago and it hasn’t even shipped yet . Poor service . Happened last time I bought on line also . This will be the last time I buy from Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the device already has a 3 year manufacturers warranty then not worth the cost especially considering my experience with geek squads repair

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy home theater products from bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never have had any problem getting a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind buying the extended warranty protection. In the past I I have had to use the extended protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound at a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an "Open Box" item and I am very happy with my purchase. I wanted to upgrade my receiver at home and this had all of the features that I could ask for and more. I love Pioneer Elite products, they have a great sound and they fit my budget. I was very lucky to find this available when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our protection plan. Comforting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having the protection plan made us feel even more comfortable with our purchase. We definitely will be looking into getting our next experience through Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind is worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no questions asked worth it. for 4 years I don't have to worry about any sorts of issues happening with my devices. and when something does happen there's no questions, just fixing or giving me what I spent back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the team in to help me set up the equipment and we found out. I didn’t need the Wi-Fi Bluetooth add-on piece. The guys did a great job and we all learned together how these so many ULT nines work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon is fantastic. Needed a 4k upgrade... This amp makes nice noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always takes care of their customers. Thats why i always buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy every time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than some good protection and a feeling of peace when my product is under coverage.

    I would recommend this to a friend