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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,390 reviews
  • Rated 5 out of 5 stars

    Fix my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is good but depending on what you get, it can get expensive but worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is so amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection. I haven't with all my major appliances and electronics. They are amazing whenever I need something. Or have a problem they are always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in General

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work for Best Buy and before i did i would never have gotten a warranty. "They're just tryjng to get more money out of you" or so i thought. When i started working there i learn all the things that it covered and that they are willing to do to try and make your tech problems go away. I no longer work for best buy because i moved half way across the country and i will still buy the warranties when i get a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have protection. In today’s tech world it is very important to keep your valuables safe. Accidents happen. This is a great way to protect your investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always helpful. I have them for most if not all of my best buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service/protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the Geek Squad plan. It has saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this warranty so easy to exchange and have piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky over Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their services. I don't have to pay for delivery and installation on future purchases at Best Buy. They have been concise in explaining the products I've purchased as well as the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years later and we are still in love even bought my mom 2 for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad for several years. They do an excellent job for the computers. However, they are working on training of some people which are trying I guess, but for the most part too well when using for TVs different opinion. They want to come to your house but that's not why you called them you called for answers of problems not scheduling an appointment at your home. That issue needs to be looked into

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jink squad at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best go go out get geek squad it’s better habit and better not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a mistake to purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this for the item I purchased it for yet, thankfully. But have had the opportunity to ask the Geek Squad other questions about items I've purchased in the past. They are extremely helpful! I learned a long time ago it is so worth it to purchase protection plans with electronics. Well worth the extra expense; saves time & money in the long run if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is great. Got a 4yr and started having problems after the 3rd year. Went into bear buy w my receipt and broken unit. Viola-waljed out w a brand new unit. Easy Peasy Lemon Squeezy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting 2 or 4 years protection plan from geek squad is very affordable and peace of mind of item you purchased.. great plan, very fast action when something happens to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have cause you never what could happen if a accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition and good quality for your business i would like to share with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows intallation geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad personel was excellent. helped me with my instalation and tooks his time to explain everything and showed me step by step what he was doing. excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy electronics with out protection your investments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad when needed is best to have than not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t yet had to use this hope I don’t ever have too. The cost to have a peace of mind is not expensive for the extra years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy from Best buy I always get the geek squad protection. Especially with pets and children it's always reassuring to have protection on my devices.

    I would recommend this to a friend