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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,390 reviews
  • Rated 5 out of 5 stars

    G Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection,theres a comfort knowing my purchased items are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing super useful, makes it much better than using a cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS recommend getting the 4 year plan, there is nothing like peace of mind. The Geek Squad provides that every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long you have support from the squad. Usually all issues are addressed in the first year but something always comes up unexpectedly and they are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV Pick Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my order easily online walked assisted to where I needed to go smooth process employees did amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to have for your electronics in your home! It helps you to keep all electronics and just about everything in your home operating smoothly in your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan and Geek Squad, they weren't able to solve my problem, but quickly got me a replacement and I was out in less than 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased with every item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy òffers protection plans on their devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and install my TV mount and then the TV and then the Roku and make sure everything was working before they left! Best product you could buy is Geek Squad total tech support!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! Best customer service around and can't be beat! Alex is the top of his skills at this location and is always a pleasure to work, no matter the circumstances. It's nice to know someone is in your corner making sure you have the best experience possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan 2yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage gives me peace of mind for my ear buds. Nothing like knowing they will be replaced if they stop functioning like day one! Get it every time if you can. It sucks that they don’t offer it on Apple products- because it’s waay better than AppleCare imho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation from the pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to schedule the installation work was done very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to consider when purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I buy something I want replaced after factory warranty expires I will opt for Protection plan if item is not super low-priced. I have had good situations using this option since we don't know what quality control was used on manufacturing of products especially those produced overseas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honoring their Commitments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the Geek Squad protection plan because they usually honor what breaks, unlike other stores who try to get out of their responsibility. That is why I will most likely buy the extended service plan at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale at Best Buy. I was able to shop around to see if I could find a better price for this item. Best Buy was fair and competitive with there pricing and they were very good with the staffing due to the covic-19 virus going around. Everyone was following the safety guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy I get a geek squad protection just in case some faulty manufacturer product comes my way. The protection is awesome with a lot of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best accidental damages warranties available. Would recommend the geek squad protection on high value items that get used or handled more than other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty program through Best Buy is great. We get it on all of our electronics. Manufacturers warranties are very restrictive to mail stuff in or be without it for weeks while they send it back is absurd. When I bought a computer at Costco I was asked to mail my computer tower from Hawaii to Sacramento for repairs. Ther wasn't a local service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the service contract for the price is no Brainerd.

    I would recommend this to a friend