Customer Ratings & Reviews

Always pleasant to deal with and always there to help me no matter how large or small the problem. Everyone needs this program! It's worth the money many times over.

Our original Firestick only can’t with a 2 year Geek Squad warranty, but died after 2 1/2 years. Our new Firestick allowed for a 4 year warranty, so we purchased it in case the new one dies in 2 - 3 years again.

Didn't need them to install anything yet! Staff was helpful

Depends on the product I like to buy the extra warranty the price most of the time is worth it

Geek squad is an excellent service to have at your disposal

I always buy the GSP to protect my purchase. It gives me peace of mind

It’s always great to have a Geeksquad service plan because you never know when you’re going to need it!

There technicians do tried to do the best of their knowledge to do repairs on the computer products. As everybody knows, no one person can know everything as far as repairs, but didn't try to do their best

Nice Product. Returned a product and was wekl taken care of. The product was no longer in stock and a refund was issued to me

Best plans anywhere. I always get them for whatever I buy.

I wouldnt buy any electronic product without it. So easy peazy. And great piece of mind. The support people are super friendly and it is easy making an appointment to talk to them. Definitely a must.

Have purchased for years and always feel like it's a great purchase.

I break stuff all the time because I’m a clutz. I got the extra protection for my Google chrome remote just in case if I somehow break it or malfunctions. You can’t always rely on technology so insurance helps.

Geek squad fix my problem fast they are really good

It's an extended warranty. Does what it's supposed to.

I recommend the Geek Squad because I had a problem with a previous item and called them and I received a quick resolution to the problem.

Love geek squad whatever you need no matter how big or small they will be available

I always purchase Best Buy's GSP on "high ticket items" and have always had a good experience with them.

Helpful & knowledgeable. Able to assist with anything from home theater to computer hardware.

I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.