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Customer reviews

Rating 4.8 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 896 reviews
  • Rated 5 out of 5 stars

    Easy return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection That Covers Everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a no brainer getting this protection. Anything I own is covered and I can call or bring it in if there is a problem. Everything is basically covered with this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad, they always help out when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Geek Squad? Than You have No Worries !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty with geek squad I never worry that my products will depreciate. In fact I don’t think enough to worry, I’ve always been so pleased with the quality of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Guarantee was Easy to Use as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided a quick and easy replacement. Very happy!!!! We've purchased protection from other (not Best Buy) businesses, but even with the original sales slips they refused to honor the agreement...but Best Buy DID honor the warranty with no questions. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection 4-Year Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Standard Geek Squad Protection 4-Year Standard Geek Squad Protection Always purchase the 4-year standard Geek Squad protection plans or any replacement plans for any device that is provided for you so that way Best Buy will take care of you if something should happen to your device within that time frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless iPhone 13 purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent protection plan that marries well with my theft & loss plan! Also I want to say the two consultants that helped me were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Have used GSP for many years and has never let me down. I purposely purchase majority of my electronics for the purpose of having reassurance that I have come to rely on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase support. Have used in the past, and am happy to have added security for my item in the event something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great always helpful no problems especially when I don’t know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent audio, image, andd wireless quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra brings the best of both (wireless/streaming and wired media) worlds. The Dolby Atmos/Vision image and audio quality are fantastic, as long as you have a capable TV and soundbar/audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I think it is worth the extra money. Everything is covered for the amiunt of time you choose. No worries over here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you buy anything without adding Geek Squad protection? The Geeks are always there just in case anything happens. ThT peace of mind is worth every penny I highly recommend buying it with her with a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest tech call ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendliest and most respectable technician. The dial on my washer broke and I was worried about the time/cost. It was all free and he was done in less than 1/2 hour!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always easy to use, store credit for a new one is the best ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add the protection because the first Roku I bought had feature of plugging in earbuds and after few years usage the sound starting to crackle which was annoying. Was told if this happens to new one and we have protection plan that the unit will be replaced so decided to add it to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you value your purchases get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch. The ease of service and support is top notch. They keep their word for appointment times and are often available early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY A WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt matter what you buy anymore, if you are not considering a warranty you are wasting your money. Always buy a warranty with any electronic device, sooner or later you will use it and you will be thankful for having it.

    I would recommend this to a friend