Customer Ratings & Reviews

I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

Learned that purchasing a warranty is a good investment because technology can fail prematurely.

Great quality sound! Definitely recommend to have around your home.

The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

Geek Squad service sets my mind at ease. Always available when needed.

Worth to get in case of accidents or if you simply want the newer toy.

This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

I love protection plans because if something happen they will replace it

The Geek squad installers were just awesome. The nature I was happy with everything before they left they cleaned up in a mess that they made which was none in the first place they wore their little booties when they came into my home. About 2 or 3 days after they installed the cameras I of course decided I think I want one moved, I went into the Best buy location on brookpark spoke with the manager they scheduled someone to come out the next week and it was done at no charge I am very grateful and happy with the service.

Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

The one reason I shop is because of it protection plain a d how Best Buy stands Behind the protection plain. Never ever did i get a hard time. Best buy took care of me. The people help you till its taken care of!!! It a company with a heart!!! I will give them 10 stars out 1 to 5. My home is Best Buy thur out.

I didn't use their service during contract life, I would used it if needed

Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

Love the Geek Squad!! If i have a question they are the first ones i go too.

Amazing protection plans for just as amazing electronics

I have the warranty on almost everything I purchase .. if there’s a problem they take care of everything

Always worth getting protection On products 4 years is a good amount as well

1000% worth it I get protection on all my electronics