Customer Ratings & Reviews

Well worth the money for product replacement on electronic items. I bought this on my HP Printer I bought in 2021, just over a year ago. For some reason, the print heads failed after light use, and wouldn't clean when I ran the cleaning procedure through it. The product replacement replaced the printer with a new model for a slight net charge to me, after prorating the cost.

One of the greatest customer service, no question asked about it, just replace the item with no problem

The geek squad is always super helpful and attentive to needs and questions! I had bought a new dryer and turned out the outlet wasn’t getting enough power to run it and they figured out the problem and we got it fixed!

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

Protection plan has always came in clutch. Im always weary of protection plans but best buys protection plans are light years ahead of most retailers. My smart lock was starting to tarnish because of it having direct sunlight hit for the better part of the day and Best Buy exchanged it for a new one!

Good quality has not fail me work better than I thought i will be buying back from this provider.

As an ex employee I can tell you that if your going to purchase anything through Best Buy, be it computers, appliances, or anything. If it has the options get the protection plan. 9/10 Best Buy will just replace it outright if they don't want to bother with repair.

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

Always get this service on anything that I buy, learned years and years ago that it is a must. It gives me peace of mind and they are so easy to deal with when there is an issue!

I don’t know this one, but trying to win a 400 gift card. I will spend it on family.

I love Best Buy every gift I have ever bought it’s has only been by the best place.

Love them. They are super easy to set up and have a good video.

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

They were quick to help me get the camera I wanted and had me in and out faster than I thought.

On my experience with this warranty I have never run into any issue so far very good to use.

This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

The geek squad is a great help with anything I want to return or a product that I am looking for