Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 5,038 reviews
  • Rated 5 out of 5 stars

    Get Geek Squad Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for your valuables

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OWL outdoor cameras keep failing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an OWL security system 3 years ago and have replaced 3 of tge 8 cameras. Installation is a breeze, the app works fairly well; but tge outdoor cameras fail within the year being exposed to Florida heat and rain! Disappointing! Seeking a new system since I cannot replace the cameras again! The only clear camera view is the frontdoor since it is not exposed to the elements. Again disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink outside security monitoring cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great I would reccomend buying the weather protection covers for outside protection against weather elements I bought them a year after purchase Great really makes a difference . I only placed them on the cameras that are not under shaded coverings. Cameras are great battety life is good over a year before i changed battery Highly reccomend Blink cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy into the rewards membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for this service. It pays for itself, especially you buy from there often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection makes me worry less if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan to add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan to sign up for very easy to access and gives you great protection from a variety of incidents after the warranty ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you’re old like I am

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something like a laptop, buying a geek squad is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So handy when wanting to hear prayer weather sports etc. Great for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty. I always protect every purchase. Never have had issues with warranty on an item. Always great customer service , very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Definitely recommend to have around your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was in a jam, I called the geek squad. They came to my house. They fixed the problem. I love it. The guys were really professional, courteous, polite. I would call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great offer at excellent price. Can't go wrong with extra product protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was offered at the time of payment for which I got for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on all of their products! 10 stars! Highly recommend!

    I would recommend this to a friend