Customer Ratings & Reviews

Such a great investment when buying pricey items. This is a must have.

[Employee of bestbuy] Really enjoy my Nest Cameras. The ability to connect with other nest products and "works with.." units make life easier. There may be other smart units available, I prefer Google Nest.

It's a great service to save money for future issues

[Employee of bestbuy] Amazing they gave me a new one and were super friendly

Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

nice i like hello I like you so much aw man this is so cool I like the mouse I like the iPad I like the helpful and everything man gosh I love you so much

My ring camera was deatroyed , the protection plan came in gand i had no out of pocket cost

Good peace of mind knowing your covered great people

I am fairly Positive they replaced my monitor. Or fixed it, regardless I had and still have that working 100fps monitor.

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

I purchased this in case anything happens to my new laptop because I had bought a laptop that was very expensive before and my cat jumped down from the window sill and landed on it and it broke, the hard drive still worked, but I live out in the boonies, so I tried to ship it out to get it fixed, but no one would do it unless I could come bring it in person and the nearest store is 2 hours from where I live. So I have not had to use the product replacement yet, but I feel that it is totally worth it to protect my investment because I use my computer for work at home, even though I work in the office with a work computer, I am always doing work at home too. So if anything random happens like that, I can get it fixed and not lose a lot of money that I just spent. I like the updates on information and where I can get support if I need it for the software and printer and other things that I purchased at BestBuy.

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

Having a backup technical service like the one Best Buy offers is incomparable.

They were extremely helpful and knowledgeable. Pleasant interaction

Yet to unbox. The previous reviews are good hence I purchased.

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

Protection through Geek Squad is great! Highly recommend!

It's always nice to have piece of mind with your electronics and appliances

Great add on with purchase when we order appliances for the house

I always make sure I get the protection plan for any electronics