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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 5,039 reviews
  • Rated 4 out of 5 stars

    Geek Squad completes your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id rather have the coverage then not have it. Safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you’re worried about tech breaking on you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service for if any of my products become broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Product Replacement plan available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Product Replacement plan available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad protection on my items so I know that if something goes wrong all I have to do is call them up or go online and talk to someone and I know that I will get help right away from someone that knows what they are doing because when it comes to me and tech stuff I am not all that great with it but it is good when I learn new stuff all then time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are a little pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me set up my computer and got everything going very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection plan yet but it's a great place of mind if anything happens I'll be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services arw always great and they help with our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You most need one! Anything could happen and you will be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this service on anything that I buy, learned years and years ago that it is a must. It gives me peace of mind and they are so easy to deal with when there is an issue!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Beat doorbell camera on the market

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Another amazing eufy product. This doorbell camera is the way to go, it’s so clear, so fast, and even has color night recording. The camera also features lights on the bottom and too and they are bright as anything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad agents will do minimal troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use GeekSquad yet for the cameras but I’ve called on them for other electronics. I was told to bring the laptop in to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product. Cant complain. Glad its available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection plan like this for the future news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

    I would recommend this to a friend