Customer Ratings & Reviews

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Good to have protection plan like this for the future news

I love my bird buddy! It takes great pictures and easy to use the app.

If you don’t purchase the GSP when offers you are missing out

[Employee of bestbuy] Exelent for everyone and for every equipment, warranty 100%

Excellent product, my wife is very impressed with this product.

Buy this. Always always do it. Worth it and you’ll be happy.

Great security camera and worth getting the version with better quality video at night. I use mine for my vacation home and it's nice to be able to keep tabs on the coming and going. You will need to purchase a subscription ($60 or $120 per year) in order to record/save events and playback video. Completely worth the money spent.

I Wanted My Amazon Echo Device To Be Under Warranty, So I Purchased Geek Squad Protection. However, I Just Purchased My Device So I Haven't Had Any Issues With It, But I Recommend Purchasing The Warranty To Be Safe.

Love the 4 yr warranty plan!! I have this on both cameras, it’s a very good plan if something goes wrong in the 4 yrs that I own my cameras they won’t repair the ones I own!! They will give me new ones to replace the broken/faulty cameras I have! Great policy!!

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

Always better to have it, just in case. Get it used or not

I love the geek squad service. Anytime I buy anything and this is offered I buy it as well. They have the absolute best replacement guarantee I've ever seen anywhere.

It’s worth getting this. My ring camera was broken by a Moran. And I was able to get a new one with no issues.

Haven’t had to use it but glad I will get my litter robot fixed or replaced if I have a problem.

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

I've been impressed with the Geek Squad's policies and work so I feel that if something is going to go wrong with a product, they will be able to fix it or have it replaced. All I need is for one thing to be fixed, or replaced, and the policy has paid for itself.

[Employee of bestbuy] I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

I purchased a Geek squad protection on my Sony 75' before but wound up using Sony coverage instead. They could not answer my questions and I felt it was a waste of money but there is always the fear of not getting coverage so they caught me in a good mood that day possibly.

Any electronic item like a vacuum or my litter box geek squad is worth it!!!