Customer Ratings & Reviews

I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

Learned that purchasing a warranty is a good investment because technology can fail prematurely.

Geek Squad service sets my mind at ease. Always available when needed.

Worth to get in case of accidents or if you simply want the newer toy.

The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

I love protection plans because if something happen they will replace it

Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

Purchased an OWL security system 3 years ago and have replaced 3 of tge 8 cameras. Installation is a breeze, the app works fairly well; but tge outdoor cameras fail within the year being exposed to Florida heat and rain! Disappointing! Seeking a new system since I cannot replace the cameras again! The only clear camera view is the frontdoor since it is not exposed to the elements. Again disappointing!

Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

I didn't use their service during contract life, I would used it if needed

Amazing protection plans for just as amazing electronics

Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

Love the Geek Squad!! If i have a question they are the first ones i go too.

1000% worth it I get protection on all my electronics

Very easy to use and charged for long periods of time

Always worth getting protection On products 4 years is a good amount as well

I have the warranty on almost everything I purchase .. if there’s a problem they take care of everything

I really like it because they are doing a really good job