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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4982 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,982 reviews
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and always gets the job done in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use the service yet, but nice to know it is there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great would recommend this service on all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be able to exchange with no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing was easy friendly staff.Did exactly what I needed them to do and I appreciate their help.Great work...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my iPhone and helped out so much very friendly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP exchange

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy and pretty straight forward. The sales person explained the process very well They ordered my replacement and it was hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aint no squad like the geek squad appreciate their help and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions are always answered by the technical squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best For your money you can't get better plain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one reason I shop is because of it protection plain a d how Best Buy stands Behind the protection plain. Never ever did i get a hard time. Best buy took care of me. The people help you till its taken care of!!! It a company with a heart!!! I will give them 10 stars out 1 to 5. My home is Best Buy thur out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Definitely recommend to have around your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not worried if they break, 4 years is a long while though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When needed, these plans are easy to use and completely back my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 4-year product replacement is very convenient when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend these cameras, they are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny on the warranty. They take care of you good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, excellent service, they value customers time. Few employees they don't, witch I did experience my visit before my last two visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the top happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were just awesome. The nature I was happy with everything before they left they cleaned up in a mess that they made which was none in the first place they wore their little booties when they came into my home. About 2 or 3 days after they installed the cameras I of course decided I think I want one moved, I went into the Best buy location on brookpark spoke with the manager they scheduled someone to come out the next week and it was done at no charge I am very grateful and happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very quick and easy hard wired right into existing doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know I had this service but I'll take it. Must've purchased it and forgotten about it due to the low price. Hopefully I won't have to use it but I'm glad that I have it.

    I would recommend this to a friend