Customer Ratings & Reviews

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

Difficult to get to someone initially when calling but the overall service and customer experience we get has been great. We are older and it’s nice not to have to wait for our son to work in our fixes we need due to his busy schedule. We hate to ask for help and to disrupt our family lives just to check out what problems we created and fix them constantly is a blessing and we feel we can trust in their services on a timely basis and are so patient with us older generation

Going to come in handy in new home. Amazing small.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

The Squad is top tier and mind easing! Be sure to get it!

Our salesman talked us into getting this plan, reluctantly we did. It has paid for it’s self 10 times over. All of our TVs, IPads & laptops needed to be updated, took them into Best Buy & Gek Squad was outstanding. Our young lady was very knowledgeable as we explained what was happening with our items. One IPad was fixed immediately, something very simple that we were not aware of, highly recommend

Haven’t had to use it but glad I will get my litter robot fixed or replaced if I have a problem.

They mounted my tv, installed my washer and dryer, my door bell cam .Very satified.

Always backed up my products with protection bc it’s worth it

Geek Squad is my favorite thing ever in my kitchen.

It’s worth getting this. My ring camera was broken by a Moran. And I was able to get a new one with no issues.

Their service is great as far as customer service goes.

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

Always get this service on anything that I buy, learned years and years ago that it is a must. It gives me peace of mind and they are so easy to deal with when there is an issue!

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

Good……………………………………………………………………………………………………………………..

Always there when I need help , this service is always handy especially as we get older

Great price for 4 years of coverage. Peace of mind is always worth having.