Customer Ratings & Reviews

Geek squad a nothing more than an inconvenience. Since they closed so many stores instead of having one 10 minutes away now the nearest location is 60 miles away. No way to file the claim online have to physically go to a store that isn’t close. This will be my last purchase from Best Buy there is just much better more convenient options. The first claim I had was on a surround speaker that had obvious popping in the store after 2 send offs the matter was never resolved they sent it back stating it didn’t need repair. Also had to bring the receiver sub woofers and all speakers to send it all off for one corner speaker. Don’t waste your time with Best Buy or geek squad unless you have one close but that’s not a guarantee either so just avoid Best Buy unless you want to spend 30 plus minutes plus on hold to actually speak to someone who has to make an appointment for you to even bring the item.

Haven't had to use geek squad yet. But we will call when needed.

The agents conect and mount every tv the my house

Like that it would light up and show animals coming and going at night. It light up goog.

Great the drive work well. I am happy with the drive

Great the drive work well. I am happy with the drive

Haven't used it yet, so can't say whether it's worth anything or not. I suppose peace of mind is essentially what I bought and thus 3 stars at this time. I'll try to update, if I have any real experience with the GS service.

Good job in doing everything. Very fast and efficient.

Whirlpool dishwasher is a good dishwasher and easy to install.

Good to have when needed. Like many other insurance plans

Always get the geek squad service. Makes things easy

enjoying the product, thank you so much for your service

Not much to say about this. Just in case my product messes up.

Haven't had to use it yet, just purchased a month ago.

I haven't used it yet but I sure hope it'll be worth it.

It’s very good and it’s very good service to me. I like it.

I enjoy going to the store and I join my purchases at the store

They’re very helpful and answered all the questions I have.

This is a good addition for protection of your products.

This item worked out very well. I would recommend it.