Customer Ratings & Reviews

I haven't had to use my Geek Squad service guarantee but I wanted to make sure if I had problems I would have this insurance.

I like the service that I get each time I need if I had a problem with any of my electronic devices, even if it comes down to answer questions, I renew my subscription each year because of there job well done,thanks

Rest assured. Having the geek squad service is definitely a comforting assurance when I needed help. You can always depend on the technical assistance with the representative of the geek squad.

I wish the protection plan was a lot better when your product craps out you have to physically trade it in and buy a new product I think that method sucks and they need Ed to create a better system with that

Arrived on time. Really polite all the time. Resolved all my issues when called. Happy to be a customer.

EXCELLENT SERVICE, VERY PROFESSIONAL AND TIMELY PROVIDED.

I make sure that I get the product replacement plan on all my products. You never know when you will have an issue, but it is nice to have that insurance to cover you at all times.

The geek squad is a fellowship of people I can rely on when the many things that never go wrong, go wrong. It’s nice to know I have a net hanging under my purchase.

Having this is a must specifically when you buy open box

I’m going back to buy the product from you now and

This is well worth the money. We had a lightning strike close to the house that blew out my alarm and surveillance system. Both were covered. I got a second extended with the new system for four more years.

Definitely recommend buying a warranty for any product over $100. As most manufacturers warranty are only good for 1yr. BB warranty usually lasts longer, so worth it to me.

Used in past for laptops and it's great. They helped answer questions and fix problem.

I was offered this and I can tell that for what you get it definitely worth it, I highly recommend you to consider getting this for your products!

Get this. It’s a no brained if you are installing car stereo parts. Also this plan can be used to repair computers. You will save a lot of money and learn about how to take care of your purchases.

geek squad has an awesome protection program that you can trust, if it stops working just take it up to best buy and they simply replace it ,simple as that.

Needed help with replacing an item and they helped out.

I am hoping to never have to use this product but I am glad that Best Buy stands behind my purchases. I appreciate not having to repurchase an item when it does not function properly. The coverage is added security.

Geek squad is great, they’re very helpful, easy to get appointments. They have a longer return period, and basically just exchange your broken item easily.

Nice warranty for a great price. Bought online so was a little confusing how to tell the person I gifted it to there was an extended warranty. Seems easier to get a gift receipt when shopping in person versus online.