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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5092 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,092 reviews
  • Rated 5 out of 5 stars

    Always add this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a product without the extra protection. Even though we don’t always use it, my experience has been great with Best Buy. They either fix my product or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for your products that you chose to purchase with your hard earned money. in addition to the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for your products that you chose to purchase with your hard earned money. in addition to the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used their service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had issues with them in the past. They do a great job when It came to their computer repair. I’m sure this will be similar in experience if I ever need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY CABle company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years is a long time got to see how much it cost to come out to your home....disappointed with my cable provider using outdated HD EQUIPMENT NOW YOU HAVE TO BUY THEIR HOPPER TO GET A GREAT PICTURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchaser of geek squad Hope that I don’t need to use them being that I purchased good quality products. If I do need them they will be there for me for four years which is nice reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just feel safer buying the protection plan when I’ve invested a chunk of $ on a product. This plan is dependable and Best Buy always comes through when I actually find a need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad services for years now and it's the best out there. Totally recommend getting this especially when buying electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Ninja blender and I am almost certain it will work great but I got the Geek Squad service just in case something happens to it, I hope I do not use it but I am glad it is there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have questions, Geek Squad has the answers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered several of my questions in reference to my Ring video doorbell, Blink cameras and Echo Dot 4th Generation and Echo Show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sucker's Bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's good? Like insurance I hope I don't need to use it. But if I do... How can I really give an accurate review on something that I don't even want to use and have not used?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan. Why not go in store and walk away with a brand new replacement vs waiting weeks for one to be delivered through a warranty? This has saved me plenty of times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their return policy is great, they have never given me an issue with returning things or trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked at Best Buy for years while in college, specifically in the Geeksquad. I’ll never not get GSP. Entirely worth it not only for the peace of mind but also when you actually need to utilize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best phone case for my galaxy really recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get the Coverage Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have it and not need it then to need it and not have it. Get yours today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have it and not need it then to need it and not have it. Get yours today!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty option

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat Best Buy's warranty options on every product where it's available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed dishwasher quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service will pay for itself if you utilize it throughout the year. The personnel who have installed different products have all been professional and knowledgeable. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and love using it all the time and it was super easy to do it my self

    I would recommend this to a friend