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Customer reviews

Rating 4.8 out of 5 stars with 5095 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,095 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance had to get the insurance just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries here when something breaks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use the program on different products and they have always taken care of the issue. They truly take care of your needs in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to unlock with the phone by tap is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan from geek squad whenever I purchase something from Best Buy can’t go wrong with protecting your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's necessary to have warranty, but it's little be to expensive. Should be to cost less money for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run to your nearest Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much! best purchase ever! I have it for my apt and it alerts me when someone is at the door

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very cool

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it, just got it. You just get store credit for anything elss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How fantastic are they

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic experience I will most certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful always there to fix my phone ir assist with a set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t purchase for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really rate Geek Squad bc I didn’t have them install anything I just bought the protection package incase anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been writing a lot of reviews but very win!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They wanted me to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to use the service because I had to pay for it when I asked for help but thanks for the offer anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup my tv and installed all the connections myself. They only brought the boxed tv in and set it down in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and great job explaining, great customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE ON YOUR ITEMS FOR PROTECTION WHAT I LIKE IF THE ITEM IS NOT WORKING YOU COULD GET ANOTHER ONE

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad take my devices I’m and out very responsible people to get the back working or exchange it if they can’t do much to it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only a call or store visit away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish all stores offer this. I feel a lot better about buying products. I don't know everything about because I can always call Geek Squad to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has been used just once but the replacement of our product was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it so easy to replace the things that are broken or damage.

    I would recommend this to a friend