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Customer reviews

Rating 4.8 out of 5 stars with 5044 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,044 reviews
  • Rated 5 out of 5 stars

    No worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You've got to have the Geek Squad service to keep your mental health from worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to unbox. The previous reviews are good hence I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order appliances for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get the protection plan for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection through Geek Squad is great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with electronic devises. It takes the worry out of the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what was wrong with my appliance. They were extremely efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us out .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use but still great to have in case it needs to be used. So far I’ve only had to return one thing and they took care of it because they didn’t have a replacement so I was able to get a refund instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to buy a new washer and dryer so having an extra protective maintenance contract not only for my washer and dryer but all my appliances and computers I have used the geek squad befor on the last washer and dryer they were great. Unlike some other stores that when you pay for a 5 year extra warranty and one month after you have made a huge purchase you call for a problem and they tell you oh we dont cover that part we only cover ihe motor. Not the geek squads they covered everything in the years I had my last dryer they rebuilt it twice didn't cost me anything. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was on time and professional. clean up after with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at geek squad really helped me pit quick amd easy. This service really came on handy when i needed it the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thought I'm against these because they dont benefit me, I recommend having insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know I had this service but I'll take it. Must've purchased it and forgotten about it due to the low price. Hopefully I won't have to use it but I'm glad that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had any problems but good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service helps if something break to have a warranty on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection at BestBuy is an absolute must for security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Camera!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera, I originally bought from Amazon without a warranty. I had it for two years and the range of motion went out on it. Could not fix it, so I bought one from BestBuy and bought the 4 year extended warranty with it. But that is why I gave it four stars. It is rthe best pan, tilt,night vision solar powered camera out there hands down. Hope this review is helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of my problem! So glad I purchased this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet but have just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it yet but bought it for my Blink 2 module just in case since my last Blink module failed and their customer service was horrible and having to deal with them for a warranty replacement I decided to just go buy a new one a best buy. I imagine they will be a million times better than dealing with Blink customer service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any item I had over the years from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I needed help, Geek Squad is there for me. Installing a smart tv at home and or panic trip to the store. Thank you Geek Squad, you guys and girls like a family to me.

    I would recommend this to a friend