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Customer reviews

Rating 4.8 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,044 reviews
  • Rated 5 out of 5 stars

    Best Warranty Support Available From Any Retailet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better warranty support than Geek squad. This is the main reason I shop at Best Buy. If I am not sure about a products reliability I will buy it from Best Buy even if it isn’t the lowest price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't had to use this yet but just knowing that it's available in case puts my mind at ease. I bought it because every once in a while, I can buy something and have a problem so I just wanted to be ready in case no matter if I never need it. For me, sometimes a friendly voice can help fix an issue before needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a product replacement which means if it breaks I get a new one for free great deal

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] LITERALLY REPLACES very easy to go in store and get your replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this with my computer so that if I have issues I have a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for any future repairs replacement. Geek squad tech support is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage no worry. Great insurance would recommene

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for all your problems!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, thank goodness! Have used the Gerk Squad in the past, which is why I purchased this coverage. Squad members are invariably knowledgeable, reliable and polite. As we all know, people tend to get a little touchy when their their electronics have shall we say a hiccup, that we don’t understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Kings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is always there for ya!! Dont hesitate..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and charged for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy at Best Buy I always purchase the Protection Plan. It has paid off. Some items I may never have to utilize the Plan but I have had several TV's, a refrigerator, Tech Items, an Apple Computer and an HP Computer that I have used the plan for and it was well worth the money. They replaced all items that went bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your electronics, good prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the peace of mind that comes with Geek Squad protection. Have had to use numerous times in the past for various issues and always satisfied with the care and service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get that warranty and stop being cheap!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty for 2+ years Whatever you do get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me set up my computer and got everything going very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it - its a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the protection plan. Though most items BB sells are of good quality, it doesn't mean that something weird won't happen or, if its a handheld item, someone won't accidentally drop the good quality item. If you don't want to buy another one in 2 years, its worth getting the plan now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth getting this. My ring camera was broken by a Moran. And I was able to get a new one with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id rather have the coverage then not have it. Safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on everything that I buy. Some people think that it is expensive but if one of my devices is defective or breaks it is covered. There is no hassle when you go back to the store with a defective product and it is exchanged immediately.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Exelent for everyone and for every equipment, warranty 100%

    I would recommend this to a friend