Customer Ratings & Reviews

I love the geek squad service. Anytime I buy anything and this is offered I buy it as well. They have the absolute best replacement guarantee I've ever seen anywhere.

When making purchases, I always make them based on benefiting me; excellent services.

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

Lit does its jobs. From getting my packages delivered safe or watching cops chase a perpetrator!

Geek squad has made my life easier when it comes to repair for my items

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

I love this service, some one broke my ring doorbell and thanks to this feature the replacement was hassle free and very quick.

Difficult to get to someone initially when calling but the overall service and customer experience we get has been great. We are older and it’s nice not to have to wait for our son to work in our fixes we need due to his busy schedule. We hate to ask for help and to disrupt our family lives just to check out what problems we created and fix them constantly is a blessing and we feel we can trust in their services on a timely basis and are so patient with us older generation

I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.

Bought with my eero 3 pkg just wanting to make sure if anything happened I had back up

Agents were great in helping me find the right gifts for my pre-teen daughter,

I LOVE the geek squad warranties, they are simple to track on the Best Buy app, easy to use if something breaks. I love the longer warraon some items and wish that I could select them as a Totaltech member, instead of only being able to get the default 2 year warranty, which depends on me to renew my total tech membership

I received a replacement for my defective product at store

Excellent Service! Personal, professional and very knowledgeable.

Live the 5 year protection plan totally worth the money paid

Geek squad always coming through. They have service me for years and never a disappointment.

Always go with Geek squad warranty, definitely worth it for the peace of mind.

Great services from Geek Squad I received to take care of my purchased item.

I like how good the recording is and wide view captures a lot.

Good to keep in case something happens.Good to have.