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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5049 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,049 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection for everything to protect your purchases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving it 3 stars because I have yet to use it. Hopefully I won't have any issues with the product I purchased, but in the event I do, it was not that expensive to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, depending what’s kind of product do you claimed …

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks like a good assortment of items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are nice together and it all seems like it will go in any living space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish they would be faster in delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying if you will be making big purchases at best buy. I bought a stove to be delivered and installed and best buy called me the day before that they couldn’t do because of the snow storm that day. Which I understand, but then pushed my delivery to almost 2 weeks back. They told me that someone wad going to call me to reschedule but nobody did and I had to fit my order myself and now have to wait longer. Don’t know why they didn’t make the effort to fit me in somewhere closer to the real delivery date. Storm only lasted one day.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 3 out of 5 stars

    Not needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t needed. The product changes so frequently, it would be best to just get a new item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They didn't understand that I was handicapping I c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with an item I had a accent of they can come over and fix it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Upgrade modularity. Can’t extend camera signals

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good. Just wish night owl made it possible to use extenders to cover a larger area

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten the warranty for anything that I purchase over $20. Never have used one does not seem like it's worth purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought would be useful and hence took it. But will not cover software related issues over the time for my TV. Not very much needed as product warranty would be covered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frv5f5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent a little pricy but hell what isn’t well worth it thou could of came with better packaging but product it’s self exaptable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’m about to go see them than god I put insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for I put insurance to get a new one on my way Monday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for my nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good deal for my new nest thermostat as they will replace my device altogether if it fails or causes other problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i never have to use it, but for the price, it's cheaper than buying a whole new product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If it's needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a service contract. Not much to say... If you are clumsy or very active then its needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why do a review until I get a chance to use it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know yet - can't pass judgement until the appliance breaks and I see how they handle it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t had to use the plan yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the geek squad protection plan yet product seems to be holding up great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have geek squad and they're really reasonable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great except for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9/10 the geek squad warranty is golden. However when it comes to samsung products. They force you to go through Sony first. So its pointless and obnoxious

    I would recommend this to a friend