Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5049 reviews
(5,049 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to have this for a replacement, but I have not had to use it yet.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not helpful at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a question for them and they gave me the round around.... I paid for their services and they couldn't help at all...
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Three time charge for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three time they charge me for the insurance how come? I buy this one time only but the insurance three times they charged me twice for 2 yrs and one for 3yrs
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use my Geek Squad 4 Year plan for a replacement sprinkler controller to no avail. Also have the annual Total tech Support. Both services failed me miserably.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I paid for this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted 9 hours of my time. Brought a defective replacement set of security cameras. Yelled at me in my home. Failed to get either set to work. Removed all cameras, mixed up the parts, then took what he wanted and left the rest. Nightmare!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yet another joke that is very limited and they wont honor it... They look for any little reason to say sorry thats not going to be covered.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not helpful when needed. :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased items online but BestBuy refused to come fix the item or have me ship it to them for repair. I purchased it online since I am not near a store. I will stick with AllState warranty on Amazon next time.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
DoYourHomeworkBefore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just wired the floodlight and left. I did not receive any instructions on how to use the app
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited nearly an hour AFTER my appointment time that I set the previous day.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Need better scheduling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes one week to wait then get fixed, locks my weekend down with a in home repair and 12 hour window.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective Model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take off the shelves! This particular model is defective and Arlo knows about it.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
geek squad and my hp laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad experience with geek squad when I took my laptop for repair; they never could repair it, and besides now the laptop as a loose screw and it has a gap underneath. terrible experience.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came to service my Samsung tv which was in warranty denied me
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Cart b 4 the horse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 year product replacement........ask me in 3years
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Money to the trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Monitor Blacked out within a few months of purchase and they refused to honor it. It was worthless for me to have to pay for it. I had to buy a new monitor
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
unaware of this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once again , I was unaware of this.....Did I purchase, if I did??? I had no idea. If it's a free service that would be nice to know about so i could use it if need be
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its totally not worth it! Too expensive for whats Covered
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt replace the second time whe cord had broke
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wrost service .some employees refuse help .i ask 3;employe but now help me
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good can’t return and no support from the geek squad
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend