Customer Ratings & Reviews

I called about issue with ice maker and techs looked at product right away. I appreciate there expediting the exchange. Makes buying extended warranty worth every penny.

When I had this, it came in handy for my laptops and stuff like that when I had to get it cleaned out in a virus spit on it. Yes, I would recommend it to

WHENEVER I NEED TO DO A RETURN, IT IS COMPLETELY HASSLE FREE. I SUPPLY MY PHONE NUMBER AND THE REST IS HISTORY. CUSTOMER SERVICE IS AWESOME.

Great product, love to product, hope all works out well

I bought my 3rd floodlight and I always get the extended warranty on everything I buy. One of the lights went out and the process to get a new one was seamless.

I always buy the protection plan on everything that I buy. Some people think that it is expensive but if one of my devices is defective or breaks it is covered. There is no hassle when you go back to the store with a defective product and it is exchanged immediately.

Bought with my eero 3 pkg just wanting to make sure if anything happened I had back up

Geek squad always coming through. They have service me for years and never a disappointment.

I have this for 2years and it’s great! Never have a ploblem. Works great. And let the shred food like chicken or anything so nice and the same size.

Gives you peace of mind because of the added protection. You know that if anything goes wrong with your electronics, these guys have got you covered. More often than not, it will save you money in the long run.

Have nothing but confidence in the geek squad. Their ability is beyond extraordinary. I’ve had them work on several of my computers, and I’ve always had great results.

Saves my butt when in trouble, never pass up on protecting your product for a little cost over a few years.

Geek squad support is a great addition to items purchased. They are skillfully repaired or replaced. We have used them often especially for items purchased for the younger family members.

With a product like a Swann Camera Surveillance system you need protection. I am impressed with Geek Squad. A dude name Bill knew his stuff and John, the store manager, from Bolingbrook really knows how to get things done. Thanks those 2 I will probably end up getting a TV, Surround plus installation sometime......

The best investment for my stuff right here. I got this for my light strip and other things around the house and it has paid itself off and more. Definitely recommend!

Agents were great in helping me find the right gifts for my pre-teen daughter,

This service was ordered for a friend in Washington state. The Geek Squad staff have been so very helpful in resolving issues regarding my friend's all in one printer, laptop, security cameras and most recently doorbell camera and Alexa echo monitor.

Love them. They are super easy to set up and have a good video.

[Employee of bestbuy] Always better to.be safe than sorry ... accidents are the one thing younjust cant factor in ... being prepared for the unexpected gives me peace of mind.

I enjoy having the peace of mind that if something were to happen to my property I can take it back and exchange it with no hassle