Customer Ratings & Reviews

Best product for video calling with family, enjoy video calls with your loved ones on big screen

Geek Squad programmed my Harmony remote so I don’t have to use 5 different remotes to turn on tv/audio/amps etc. thanks geek squad

Love it mske me and family feel safer and watch delivery videos are clear easy set up and instalation

Very good brightness, beautiful colors, and easy connection to Google assistant (likely to their own products too). I just got another pack...

انه تطبيق جميل ورائع. لقد حملته بسرعة لكنه كان سريعا

Best customer service representatives and easy-to-use!

Video quality is great for the price. Caught it on sale for $350. Installation wasn't to bad. Totally recommend this set.

I like GSP for large ticket items - Best Buy has always provided a good experience with customer service.

Loved it you can see family and friends nice and clear and it has a wonderful audio

Easy install, bought the adaptor plate so we didn't have to repaint the wall as this unit was smaller than our old thermostat.

yes awesome service and friendly staff well worth the money

There are zero instructions on how to customize these lights. There is so much you can do with these lights, they look great, but aside from the preset settings? There’s absolutely zero help how to do so. Even to change them all to an NFL preset color, no instructions at all.

Great device for controlling many Wi-Fi items at once

Geek Squad is fast and efficient. Worth the investment.

Awesome product, easy to set up, great for doorbell viewing & chatting with family/friends.

Great service and great communication, would definitely buy again.

The agents are very helpful and professional. Buy it,

Currently I'd rate these at one star for their unresponsiveness, but in the past they worked well, so I'll tack on another star for that. I purchased these bulbs because I run HomePods at home and wanted something on the Thread network that would respond quickly and effectively. At first, this setup worked well. I came from a LIFX setup whose bulbs did not directly integrate with HomeKit, but rather relied on Siri Shortcuts. It was nice to be able to control bulbs directly from the HomeKit app and to tell Siri to set the lights to certain colors or brightness! The last few months, my bulbs have gone from almost immediately responsive to unresponsive at all. Siri works fine for all other tasks, but when trying to talk to the NanoLeaf bulbs, it's always "one moment…your lights are taking awhile to respond" and then my request doesn't go through. Occasionally my scene requests will occur after 30 seconds, but that's not guaranteed. I've reinstalled the lights in the past (completely new connection to HomeKit), restarted my HomePods, restarted my router, to no avail. This is just a bad product. Stick with a different brand.

My name Moises and i like my son and im 26 year old

I placed an order for curbside pickup since I’d just had surgery on my ankle. I arrived at the store, followed directions on the app, only to be told the store was closed… at 5:20 pm. I tried calling the store six times. Got NO help. So I hobbled into the store to get my order. Two young employees were lounging behind the online order pickup counter doing nothing. I asked why they were closed and he said “oh, it was raining”. Yes, it had rained hard today, but it had stopped 30 minutes before I arrived. Do better Best Buy! Work on customer service and telephone response!