Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5049 reviews
(5,049 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Wemo app not working and no solution in sight!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wemo app is not currently functioning. No communication from the company regarding a solution. All of these items are as useful as standard light switches you can buy at a hardware store. Save your money and buy a 3 dollar switch elsewhere. Sorry Best Buy. This is not your fault. It all falls on Wemo.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Buy ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always disconnect and one of the cameras can’t download the software so it’s worthless. The company cannot figure out the problem and can’t accept the camera is not worth it.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
only 15days return policy not good best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality and worth buying it. Even I can not return it. I don't why best buy changed its return policy to only 15 days without any notice to the customers.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY a NEST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! I'm a computer guy and I wasted hours trying to set this up with my Google home app. Finally gave up.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Ring stick Camara outdoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ONE STAR!!!OR DID I GET A DEFECTED ONE!!!HOPEFULLY GEEK SQUAD CAN HELP ME ON THIS ONE!!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wont stay on the wall.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fell off my wall after about 1 month. It was a smooth painted drywall without any texture. I wrote to the company and they said "just go buy some more". I would expect if they fail in 30 days they could send a replacement.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Pickup in Store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting 30 minutes in my car no good service. I need to Mejor Service.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Batteries only last 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My batteries last 2 weeks…not 2 years. I would not waste your money on this. I’m pretty sure the majority of the 5 star reviews are fake.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geeksquad could not install and did not refund me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a video door bell but the installer said it will not work with my doorbell system. He said he would take it back and you would be refunded. 2 weeks lter and calling so many times I got no help and no refund.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.