Customer Ratings & Reviews

I havent had to use it. Hope i dont have to. As exspensive as the ring camera are I would get the protection for at least the outside doorbell camera

I don’t know this one, but trying to win a 400 gift card. I will spend it on family.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

I completely believe in Total Tech Geek Squad protection plans 100%. We have been customers for many many years and have never been let down by the service the quality or ease of replacement when necessary would recommend this to anyone.

Good……………………………………………………………………………………………………………………..

I love Best Buy every gift I have ever bought it’s has only been by the best place.

Saves my butt when in trouble, never pass up on protecting your product for a little cost over a few years.

Good to have this.Good purchase in case something goes wrong.Advise it.

I had purchased Best Buy's 4-Yr GSP (Geek Squad Protection) for my Lenovo Smart Clock 2 with Wireless Charging Dock in Heather Grey. When it comes to issue(s) whether it be mechanical, electrical, or accidental spill, GSP covers it and it's always a no hassle process.

In general, Geek squad does a good job replacing a product. However, with items such as a multi-camera security system, if just ONE camera fails, Best Buy requires that you bring in the ENTIRE system for replacement. I don't have to say how inconvenient it is to be forced to remove ALL cameras, which in my case, there are TWELVE, along with the dvr, only to have to reinstall new ones later. One other complaint, is that once you replace your product, Best Buy cancels your plan, as opposed to switching the plan over to the replacement, which would honor the duration of the coverage. This means that if you purchased a 4 year plan and after 6 months, your product fails, instead of honoring the remaining 3 1/2 years by applying it to the new replacement, you are forced to purchased a brand new plan. So, if you cover the new one, you will have now basically paid for TWO plans for ONE product. This makes the Geek Squad plan worthless and costly, since the manufacturer's warranty would've covered the cost WITHOUT the additional coverage. Hopefully Best Best can make some adjustments to their replacement policy.

I haven't had a to utilize this warranty yet, but you can't go wrong with getting an extended warranty on any product these days. I highly recommend.

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

Have used this in different years.Have trust in Best Buy staff and worth extra dollars.

When making purchases, I always make them based on benefiting me; excellent services.

15 months goes by and I had to use my Geek Squad service warranty and I'm glad I purchased it cause with inflation and all the prices that are so high it saved me at a time when I'm so thankful I purchased it. Thanks Best buy !!!

Replace my cameras with no problem great to have if they can't fix they replace would recommend Geek Squad service to a friend.

Replace my cameras with no problem great to have if they can't fix they replace would recommend Geek Squad service to a friend.

Geek squad always coming through. They have service me for years and never a disappointment.

Easy exchange and fix any issues. im coverage and have no worries

Easy exchange and fix any issues. im coverage and have no worries