Customer Ratings & Reviews

Bought with my eero 3 pkg just wanting to make sure if anything happened I had back up

It basically pay for itself, once labor and service, once there are special deals for members; it's guaranteed price match within 60 days after purchase and provides peace of mind

The Geek Squad Protection is great since they truly care about original functionality of the product. I’ve been able to get credit for faulty items to purchase other items.

Sometimes the 4-year protection is needed especially on the IoT devices. Now I think this is a value overall.

Geek Squad is the best and always will be for services, in-home and in-store, hands down the most knowledgeable people around!

As much as I shop at Best Buy I have never had the need to used the Geek squad until this recent purchase. The two members of the Geek Squad that I had the pleasure of meeting were very organized, polite and knowledgeable! They wasted no time in getting the job done.

bought these awesome blink cameras and battery life called for almost 2 years talked me into getting the squad service. great thing i did because one camera needed help it would charge brought it to the squard as a walk in and the dude fixed it right away no hassle no wait time and wasvery knowledgeable greta job

Good to have protection plan like this for the future news

Always very professional and willing to assist. My purchase that I needed help with was replaced after searching for my warranty coverage.

Awesome service I am so glad of the team of the company

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

I brought this warranty for my grandmothers alexa device. It is worth the time and penny to cover your devices. My grandmother is up in age and she has greatgrandchildren great grandstepchildren, and great grand nieces and nephews. Lol. Its no telling what alexa will go through.

I bought the four year warranty for Arlo cameras you can't replace the batteries in them if it dies your camera is done

You get what you pay for! Thanks geek squad. Never go wrong

Do yourself a favor an add the extended warranty to your electronics. You dont want to be dealer directly the manufacturer after your 3 thousand dollars tv brakes 2 years after you bought it

[Employee of bestbuy] Always brings me a peace of mind to having geek squad protection plan with my products!

Agents were great in helping me find the right gifts for my pre-teen daughter,

I love to purchase all of my electronics through best buy because of Geek Squad. I truly have a since of mind knowing that I can get anything fixed. Every time I take a device to Geek Squad they either fix the item, send it back to the manufacturer or replace the item.

I always add a protection plan with all my purchases just to be on the safe side, even though best buy sells quality products, I've had some situations were some item came defective from the manufacturer and Geek squad always took care of any issues. It's a must have.

No hassle return or exchange. Good piece of mind when extending product warranties.