Customer Ratings & Reviews

Geek squad is a must! It’s very helpful because sometimes you don’t have to replace an item. It just needs a simple fix and that’s what geek squad is all about.

I purchased a Ring Video Doorbell 2 less than 2 years ago and it failed recently. My regret is that I didn't purchase the replacement warranty. When I purchased another Ring Doorbell to replace my failed one, you can bet I learned my lesson and bought the 4 year replacement

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

They really helped me to install my products. The are very professionals, educated and clean, leaving everything working and tested.

Geek Squad was awesome the whole way through! The delivery experts did a wonderful job of setting up my appliance and I couldn’t have asked for better!

I bought the TV at BestBuy wonderful TV wonderful service. They delivered the TV mounted on my wall. Never had a problem very nice Guys, the Geek Squad insurance very good.

Very useful and ease in installation Best offer from bestbuy for its customers

The insurance is great to have just in case some thing breaks or something. Unexpected happens to your product in the future geek squad will handle it for you.

I recommend always getting the geek squad protection plan on larger purchases. I have never had an issue getting something serviced or replaced. It’s definitely worth the money.

I took my ipad to get it replace and they help me fast. Got a ipad in two days.

[Employee of bestbuy] Always worth the peace of mind to keep your purchase protected for the long-haul

Excellent Service! Personal, professional and very knowledgeable.

Havent had to use this yet so hoping its worth it.

The Geek squad technicians were professional. The mounted my new tv and walked me through the whole process by explaining what they were doing to calibrate it.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

This definitely gets the job done and the staff helped explain the product!

I haven’t used this service but it just good to know they are there if I need them.