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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 5,044 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using geek squad protect with all my products I buy because just in case you have any problems your can exchange for the same product or credit to get something different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They move quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me fix my ring camera I thought it was missed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek best of the best warranty Never had a complaint and I will still remain loyal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always purchase this service on all my electronics. They really mean that if anything happens to the product bring it back and they will replace it. Very easy to replace damaged products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet but was explained what the service consisted of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Google Hun and Nest and I asked a friend should I purchase the Geek Squad Service and she said most definitely. She had problems with one of her Google purchases and had to call the Geek Squad and had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the representative was very helpful and provided top notch support. The process was easy, and i was able to replace the damaged product with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and I hope I never do but glad to know I have protection in case anything happens. As they say it’s better to have it and not need it then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are nice very professional. They were in and out of my house within no time mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is worth the money to ensure that your product is insured. Don’t sweat the few extra dollars for something you would definitely sweat if you had to come out of pocket to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad give me $400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not think I have ever bought anything with a GeekSquad Product Replacement Plan, I am only doing this review for the chance at the $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingers crossed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Happy to have the opportunity to add this protection to my recent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think people realize the benefits of Geek Squad protection and being able to quickly replace damaged products, or update to the latest tech. As a previous Best Buy employee, I will always add this to my products when available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best so sad they didn't go all the way in .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a while and still works great! Awesome purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is good to use to cover all your devices appliances So within the contract year of your protection plan if something goes wrong you need to return it there will not be any fuss about returning it and get your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quick you can get another one if item messes up you’re 100% covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful on any item you are purchasing. the store wil replace the item with no issues and you can always add the protection plan to your new purchase in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit I've become more of a fan of this coverage. Used to always think it was just a way to get a few more bucks out of you, but as I've had to use it on a couple of other products, I must say Best Buy makes this a value!!

    I would recommend this to a friend