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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,044 reviews
  • Rated 5 out of 5 stars

    So helpful and helps me purchase the correct item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful put my mind at ease with every item in purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the geek squad protection plan. If anything happen to you product they will take care will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy with any product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting with any purchase. It has saved me money with headphones and some home electronics that were taken out by a power surge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup my tv and installed all the connections myself. They only brought the boxed tv in and set it down in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add these policies with purchase. You’ll never go wrong. Adore the no muss no fuss warranted replacement with a brand new item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's necessary to have warranty, but it's little be to expensive. Should be to cost less money for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best - has not failed me yet and have used several times (plus a 20% discount on purchase insurance for products)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They wanted me to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to use the service because I had to pay for it when I asked for help but thanks for the offer anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this but the piece of mind is great, I did use this once before and was super simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped hook up Alexa echo very helpful and very useful and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed Airpods.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad explained and fixed my airpods that were damaged with water . Great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool offers for customers very easy to use for all you needs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Camera's

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome. Really love them. They are really clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geek squad they are so knowledgeable and great with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but with a more technical product located at mother's home, provides peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard great things about Geek services therefore it a must buy issuance protection for my new ring flood light cam pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some items, the replacement service is an absolute requirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that geek squad is there to help if I need it. I wouldn’t have purchased the product if this wasn’t an option.

    I would recommend this to a friend