Customer Ratings & Reviews

I have been using these cameras and system, for almost 2 years now. I have been really enjoying the ease of the camera system. The battery life of the cameras are amazing. I just ordered one more battery on amazon so I could have 2 on ready standby when I need to change them. I would very highly recommend to those who do not want to deal with wired camera home systems.

I've been using this for a year, and it's honestly life-changing. It saves me so much time.

The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.

Love the Geek Squad!! Excellent support, easy to talk to, ALWAYS fix the problem!

There always there for me. Thank you Geek Squad thank you

Great Camera Quality & Easy Setup, But No 24/7 Video Playback I’ve been a longtime Nest/Google camera user, and overall, these cameras have high-quality video, are easy to setup, and a user-friendly experience. The Google Home integration is seamless, the cameras are easy to position, and the battery lasts for months on a single charge. That said, they are impacted by cold weather, so keep that in mind if you live in colder climates. However, removing 24/7 video playback for battery-operated cameras is a huge disappointment. One of the main reasons I invested in Nest’s higher-end models was for continuous video history, not just event-based clips. As a paying customer, I expect full access to the footage for the days I subscribe to, just like older Nest products allowed. This feels like a step backward in functionality and significantly reduces their value. If Google brought back 24/7 video history, these would be near-perfect cameras. Until then, I can’t fully recommend them for those who need constant video coverage. If you’re experiencing the same frustration because of the loss of 24/7 video playback, please leave a review and contact Google directly. There’s strength in numbers, and if enough of us speak up, the developers may restore this critical feature!

Excellent product, I can be safer since I install them in my house 100% recommended

I always recommend warranty. You never know what could happen.

My grandsons both love this and got a second one ao now they dont have to share. This keeps them active bonus as well instead sitting in chair playing game LOVE LOVE IT. Any parent should get one to keep kids out from in front of tv. P.s. ADULTS LOVE IT TO LOL

I sure could use a $400 gift card to bad I couldn't of used it today ordering my New phone

I would suggest to anyone who is shopping in Best Buy, to purchase this coverage. I have had to put in a claim 2x, for different products, and Best Buy replaced with no issues. I have purchased this coverage at least 10x with 10 different products...Would recommend 100%..

I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

help me with my problem in fast timely matter. was nice and polite

Excellent service. Have used it a couple of times. No questions and fast service.

I love it. It was easy to set up and looks great!

Must get with any purchase , love it and easy to warranty any item.

Geek squad never fails. If I ever buy anything from Best Buy I always add the protection service. I’ve had to use them a few times and they always get things fixed or replaced fast. I never have problems dealing with them. I’m sure your products you never know, perfection 100% of the time on anything we buy is impossible. That’s why erasers were put on pencils.

Tablet broke and they replaced/repaired quickly. Definitely recommend

Agent was knowledgeable and fixed my problem within an hour.