Customer Ratings & Reviews

Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

Great services but I don’t like I have to pay a deductible to send over a product to the manufacturer

I always recommend warranty. You never know what could happen.

There always there for me. Thank you Geek Squad thank you

It really is reasonable fair. I wanted to try the new Arlo Solar Charging Panels and just knew with them being a new product maybe all the kinks weren’t quite perfect. One of the panels went out within a few months (they were $90 each), and the geek squad protection was $12. Took the old panel in, and they went right to the shelf in the main store and grabbed a new solar panel and handed it to me. Just a smart investment of on some of your bigger expenses.

help me with my problem in fast timely matter. was nice and polite

Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

Must get with any purchase , love it and easy to warranty any item.

Tablet broke and they replaced/repaired quickly. Definitely recommend

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

I have the warranty on almost everything I purchase .. if there’s a problem they take care of everything

I always buy Geek Swuad protection on large appliances and TVs. Almost everything is covered. ITs worth it@

Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

Agent was knowledgeable and fixed my problem within an hour.

Replacing was easy friendly staff.Did exactly what I needed them to do and I appreciate their help.Great work...

Don't think about it just get it. Especially for more expensive hard to replace purchases because when something happens they will fix or replace it. You insure your house and car so why not this, especially as a one time cost. I do wish they would find a way to reward the customers who don't need to use the plan like letting them use the cost in the form of a reward after it expires toward an upgrade or other item.

Bought for a delicate lighting curtain, haven't use it but having ease of mind knowing I can replace with no issue is no brainer at a minimal price

Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

Geek Squad service sets my mind at ease. Always available when needed.

Worth to get in case of accidents or if you simply want the newer toy.