Customer Ratings & Reviews

Geek Squad is the GOAT! I haven’t needed to use geek squad services much but every time I’ve needed it, the service has always been top tier. Dealing with nice kind people and also getting help for Tech type support really makes me happy! Thanks geek squad!

Small but efficient. Love that it has unlimited recording

I love geek squad service and the team are really nice and friendly and they are very helpful

So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

[Employee of bestbuy] I never had much of an issue with geek squad they were very respectful and nice and responsive.

I love protection plans because if something happen they will replace it

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

I didn't use their service during contract life, I would used it if needed

Extra layer of security if it was to break, I bought just in case something happened

Extra layer of security if it was to break, I bought just in case something happened

Love the Geek Squad!! If i have a question they are the first ones i go too.

Why take a risk, you can't beat a four year warranty on something as expensive as this ring stick up camera because you never know it’s gonna happen and they cover pretty much everything in the four years so Joe just replace it for a new one if something ever happens it’s worth it then buying a brand new one spending the money all over again.

We have used this service, its great knowing they will take care of you at the store you bought your item.

Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

I would definitely protect your investment with the product replacement plan. It was so easy. My arlo cameras started to not hold a charge. They wasn't working properly so we took them in to our local BestBuy and they replaced them. Not a hassle or a question asked.

4 years worth of waiting for anything to go wrong with my product and the ability to trade it in/get my money back if it does? Great deal! Especially for devices that are on all/most of the time, I highly recommend this service!

The "replacement warranty" allows me to replace the item, for any reason, at the end of the 2-year time frame.... which means I can always have the latest electronic device available, along with the added protection time. The key is to mark your calendar or set a notice in your phone ahead of time for that deadline date.

At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

The best non questionable extended warranty ever, anything happens to your purchase towards this warranty, this will cover it with no hesitation at all, you can upgrade even if a couple years had passed, they honor the value of what you pay towards the purchase of this awesome service.