Customer Ratings & Reviews

[Employee of bestbuy] I never had much of an issue with geek squad they were very respectful and nice and responsive.

We have used this service, its great knowing they will take care of you at the store you bought your item.

It really is reasonable fair. I wanted to try the new Arlo Solar Charging Panels and just knew with them being a new product maybe all the kinks weren’t quite perfect. One of the panels went out within a few months (they were $90 each), and the geek squad protection was $12. Took the old panel in, and they went right to the shelf in the main store and grabbed a new solar panel and handed it to me. Just a smart investment of on some of your bigger expenses.

Amazing protection plans for just as amazing electronics

So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

Geek squad is amazing and always gets the job done in a timely manner!

Have not use the service yet, but nice to know it is there if needed.

Geek Squad is the GOAT! I haven’t needed to use geek squad services much but every time I’ve needed it, the service has always been top tier. Dealing with nice kind people and also getting help for Tech type support really makes me happy! Thanks geek squad!

I love it. They have amazing service. They are really helpful.

Don't think about it just get it. Especially for more expensive hard to replace purchases because when something happens they will fix or replace it. You insure your house and car so why not this, especially as a one time cost. I do wish they would find a way to reward the customers who don't need to use the plan like letting them use the cost in the form of a reward after it expires toward an upgrade or other item.

1000% worth it I get protection on all my electronics

I really like it because they are doing a really good job

Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

Product quality is always unpredictable. Always get a plan

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

aint no squad like the geek squad appreciate their help and coverage

When needed, these plans are easy to use and completely back my products.

The Geek Squad 4-year product replacement is very convenient when needed.

At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.