Customer Ratings & Reviews

Great bruce and quality we have come to expect in coffe k cup machines

I am. Glad that I purchase the warranty extending and getting the plan that I did.

So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

I really recommend these cameras, they are very good.

Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

I never had much of an issue with geek squad they were very respectful and nice and responsive.

It is a good idea and option to buy the protection plan because one is never free from any failure or malfunction of the products and for the most part the factory warranty of the products is very limited so it is preferable to spend a fraction of the value of the item and have the assurance that you will be covered; I already had some experiences with other products from which I bought the Bestbuy protection plan and the truth is that I never had problems when enforcing the insurance, it is a good idea and investment.

Geek Squad is the GOAT! I haven’t needed to use geek squad services much but every time I’ve needed it, the service has always been top tier. Dealing with nice kind people and also getting help for Tech type support really makes me happy! Thanks geek squad!

At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

Great value for the extended warranty on my new Echo Show 21.

Never used but was good have just in case it was needed

Excellent customer service and knowledgeable! Both people delivered were very professional

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

It really is reasonable fair. I wanted to try the new Arlo Solar Charging Panels and just knew with them being a new product maybe all the kinks weren’t quite perfect. One of the panels went out within a few months (they were $90 each), and the geek squad protection was $12. Took the old panel in, and they went right to the shelf in the main store and grabbed a new solar panel and handed it to me. Just a smart investment of on some of your bigger expenses.

I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

Don't think about it just get it. Especially for more expensive hard to replace purchases because when something happens they will fix or replace it. You insure your house and car so why not this, especially as a one time cost. I do wish they would find a way to reward the customers who don't need to use the plan like letting them use the cost in the form of a reward after it expires toward an upgrade or other item.

4 years worth of waiting for anything to go wrong with my product and the ability to trade it in/get my money back if it does? Great deal! Especially for devices that are on all/most of the time, I highly recommend this service!

This is a great product to have and I would recommend it to anyone who purchases anything from Best Buy.

the geek squad was so helpful setting up my tv and soundbar.