Customer Ratings & Reviews

Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

Cameras work great I would reccomend buying the weather protection covers for outside protection against weather elements I bought them a year after purchase Great really makes a difference . I only placed them on the cameras that are not under shaded coverings. Cameras are great battety life is good over a year before i changed battery Highly reccomend Blink cameras.

Great quality sound! Definitely recommend to have around your home.

Always worth the investment. These guys know what they’re doing when it comes to your electronics.

Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

I love best buy and their protection plans. You cant beat best buy.

I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

Great service period. Very helpful and a must have.

Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

Amazing protection plan to sign up for very easy to access and gives you great protection from a variety of incidents after the warranty ends.

Well worth the money for this service. It pays for itself, especially you buy from there often.

When I was in a jam, I called the geek squad. They came to my house. They fixed the problem. I love it. The guys were really professional, courteous, polite. I would call them again.

Love the geek squad warranty. I always protect every purchase. Never have had issues with warranty on an item. Always great customer service , very easy.

The Geek Squad Service team is always professional, knowledgable, and they have always done a great job whenever we have required their services. I would definitely recommend this to anyone buying any electronic item that you prefer to be able to service and maintain rather than throw pay a pricey fee to have serviced elsewhere!

Having this protection makes me worry less if something happens.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.