Customer Ratings & Reviews

Got the warranty with the echo being that I got an incredible sale. For a fraction of the full price, got extra protection for 4 years. Never know what can happen so well worth it.

I just had to buy a new washer and dryer so having an extra protective maintenance contract not only for my washer and dryer but all my appliances and computers I have used the geek squad befor on the last washer and dryer they were great. Unlike some other stores that when you pay for a 5 year extra warranty and one month after you have made a huge purchase you call for a problem and they tell you oh we dont cover that part we only cover ihe motor. Not the geek squads they covered everything in the years I had my last dryer they rebuilt it twice didn't cost me anything. Thanks geek squad

Replacing was easy friendly staff.Did exactly what I needed them to do and I appreciate their help.Great work...

Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

have not had to use it yet but bought it for my Blink 2 module just in case since my last Blink module failed and their customer service was horrible and having to deal with them for a warranty replacement I decided to just go buy a new one a best buy. I imagine they will be a million times better than dealing with Blink customer service again!

I love protection plans because if something happen they will replace it

I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

[Employee of bestbuy] I've tried several different smart lights, but none of them compare to the Lifx llights. I love the app and all the different features it has. You can set pre loaded color schemes, you can make the lights transition to multiple colors, or just set some ambience with a solid color. None of the other smart lights I've tried have had an app that compares to this one.

I didn't use their service during contract life, I would used it if needed

I love geek squad service and the team are really nice and friendly and they are very helpful

Best purchased I’ve ever bought. Very knowledgeable. Always feel good. Wow they are helping me with any issues I may have. Very personable and works very hard. Trying to resolve my issues. The 24/7 availability is very awesome to me. The coverage that they offer is amazing. I highly recommend using geek squad for any issues that might arise, and their coverage plan again is Flawless.

Love the Geek Squad!! If i have a question they are the first ones i go too.

Extra layer of security if it was to break, I bought just in case something happened

Extra layer of security if it was to break, I bought just in case something happened

10/10 recommend buying this!!! My old arlo cameras messed up and i had bought protection and without any hessitation or hassle they told me to bring in all of the cameras and hub and they will give me a new set worth what the cameras were worth when i bought them! Works great..this is seriously the only protection plan i will ever recommend. I have usually had trouble in the past when it came to warranties with different companies but best buy has exceeded my expectations

Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

Bought for a delicate lighting curtain, haven't use it but having ease of mind knowing I can replace with no issue is no brainer at a minimal price

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

[Employee of bestbuy] I never had much of an issue with geek squad they were very respectful and nice and responsive.

We have used this service, its great knowing they will take care of you at the store you bought your item.