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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,039 reviews
  • Rated 5 out of 5 stars

    The Geek Squad plan is a must have! Get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about it just get it. Especially for more expensive hard to replace purchases because when something happens they will fix or replace it. You insure your house and car so why not this, especially as a one time cost. I do wish they would find a way to reward the customers who don't need to use the plan like letting them use the cost in the form of a reward after it expires toward an upgrade or other item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sale person

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny on the warranty. They take care of you good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not worried if they break, 4 years is a long while though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product replacement is Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very nice to have that reassurance that if my product does go out, I have this that can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love loved the quality-price ratio of the product and the price is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this warranty for multiple items before with no questions ask about returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom and dad dont understand tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall didn’t have to wait long helped me in minutes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions are always answered by the technical squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know.That you have help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am. Glad that I purchase the warranty extending and getting the plan that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bruce and quality we have come to expect in coffe k cup machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Useful Product Warranty/Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years worth of waiting for anything to go wrong with my product and the ability to trade it in/get my money back if it does? Great deal! Especially for devices that are on all/most of the time, I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Work

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This protection plan really help thanks best buy for having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely protect your investment with the product replacement plan. It was so easy. My arlo cameras started to not hold a charge. They wasn't working properly so we took them in to our local BestBuy and they replaced them. Not a hassle or a question asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection is the best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take a risk, you can't beat a four year warranty on something as expensive as this ring stick up camera because you never know it’s gonna happen and they cover pretty much everything in the four years so Joe just replace it for a new one if something ever happens it’s worth it then buying a brand new one spending the money all over again.

    I would recommend this to a friend