Customer Ratings & Reviews

One of the greatest customer service, no question asked about it, just replace the item with no problem

The Squad is top tier and mind easing! Be sure to get it!

Always backed up my products with protection bc it’s worth it

[Employee of bestbuy] Live the 5 year protection plan totally worth the money paid

Going to come in handy in new home. Amazing small.

The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

Often the protection is not used but it never fails when you neglect to get the protection something happens. When needed Best Buy makes it right.

[Employee of bestbuy] We love a good four-year protection plan. If your item breaks or falls, apart due to no fault of your own, you can simply replace it or receive a credit for a similar product.

They were absolutely helpful. They were very professional. The installation was great!

The Geek Squad team is a lifesaver! Would definitely recommend for products that you've never had before or that are a little more costly. 10/10 recommend whenever available with purchase.

Haven’t had to use this yet, thank goodness! Have used the Gerk Squad in the past, which is why I purchased this coverage. Squad members are invariably knowledgeable, reliable and polite. As we all know, people tend to get a little touchy when their their electronics have shall we say a hiccup, that we don’t understand.

Their service is great as far as customer service goes.

Geek Squad is my favorite thing ever in my kitchen.

Just buy it!!! I had a door bell that stopped connecting to wi-fi bro it it in and replaced it. No hassle they made it easy! Protect your investment technology can fail at any point well worth the money!

[Employee of bestbuy] Good for my cats and they used to this new machine. Much easier for me.

Good quality has not fail me work better than I thought i will be buying back from this provider.

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

Good……………………………………………………………………………………………………………………..

No matter what I buy at Best Buy I always purchase the Protection Plan. It has paid off. Some items I may never have to utilize the Plan but I have had several TV's, a refrigerator, Tech Items, an Apple Computer and an HP Computer that I have used the plan for and it was well worth the money. They replaced all items that went bad!

I always recommend the protection plan. Though most items BB sells are of good quality, it doesn't mean that something weird won't happen or, if its a handheld item, someone won't accidentally drop the good quality item. If you don't want to buy another one in 2 years, its worth getting the plan now.